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Mate1

United States, Ohio

Consumer reviews about Mate1

LINDAfLYNN
Mar 27, 2012

membership cancellation

someone PLEASE tell me how to unsubscribe to mate 1...

Mate1 Support
Mar 28, 2012

Cancelling Your Mate1 Subscription

Cancellation can be done online quickly when you are in the "My Settings" portion of your profile - simply click on "My Profile", then click Subscription Status (you will be prompted to verify your password for security reasons) and then follow the prompted steps to cancel. Alternatively you can always call our 7-day-a-week toll-free phone support (1-888-688-4760, or 514-907-0015 if you are outside North America), or use our round-the-clock email support from our help page - http://www.mate1.com/nw/faq - as well as a live chat support feature available during normal business hours to cancel your subscription. After doing so your membership will be terminated at the end of the current billing cycle and you will not be re-billed again. You may re-activate your membership at any time.

Please get in touch with our Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!

For your convenience, here is a direct link to our site’s Help/Contact Us page, which contains most of our contact options.

http://www.mate1.com/nw/faq

For additional options, please access our Help/Contact Us page from within your account itself after logging in, which you can do from this link:

http://www.mate1.com/nw/login

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