False advertisement

Memitol when used as directed can improve a person's memory, concentration and help stabilize mood. The nutrizyme is sold with a verbatim statement clearly stating the terms of the trial (called sales floor 4 times to verifiy that) and the autoship. She didn't agree to the autoship on Memitol and they didn't set her up on that, she did say yes or ok to Nutrizyme and it's auto/trial terms. That is telephone sales, it's a shame she had misunderstood (as a salesman myself I clearly state MULTIPLE times the details of any auto ship to anyone over the age of 70 as a general rule. I like happy customers who continue a product because it helps them, not because they don't know how to stop/control it.) Overall, I'm sorry about that particular situation you were in, perhaps better explanation of trial terms would have been the only preventor of your bad experience with Bio Molecular.