Menards/Mastercraft |
United States, Minnesota |
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Consumer reviews about Menards/Mastercraft |
Frontdoor
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Jan 25, 2019
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DO NOT PURCHASE!!!
Please do not make the same mistake we did. Mastercraft is an extremely inferior constructed door. My husband and I made the mistake of purchasing not one but two Mastercraft front doors. Our first Mastercraft door started to pull apart shortly after installation. After contacting Mastercraft and Menards multiple times with absolutely no support we realized we were stuck with a piece of junk door. My husband repaired and caulked this door about every 3 months until it could no longer be repaired. I'm very embarrassed to admit that we were sucked in by Menards 11% rebate and purchased another Mastercraft door. This time we selected a fiberglass door because we were told by the Menards salesman that fiberglass would stand up to our northern Minnesota weather better than our original wood door. Well it took about a year and our $2,861.39 door has pulled apart and is allowing snow and our -35 wind chills (I'm not exaggerating, check our temperatures) into our home. And yet again Menards and Mastercraft will not stand behind their piece of junk product. Mastercraft has offered to send us a new frame. So that means my husband has to remove the door and do the repairs himself with no compensation. It's a good thing for us that he is able to do this himself, for others who may not have the know how or the strength to remove a door themselves, they would have to hire someone. And once we have repaired this door, what's to stop it from doing the exact same thing. Please, please, please heed our warning..... DO NOT BUY A MASTERCRAFT DOOR!!!!!!!!!!!!!!!
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