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netspend.com

United States

Consumer reviews about netspend.com

TravV
Jan 9, 2012

Allowing unauthorized charges

We sincerely apologize for the unauthorized transaction on your account. Unfortunately, once a transaction is pending, we are unable to stop it. For this reason, we have an excellent dispute department that will assist you with getting the funds returned. Please contact us to open a claim, or log in to our website and click on the "Help” tab to begin this process.

Again, we sincerely apologize for any inconvenience this has caused you. We do hope the problems you have experienced will not bear any reflection on our company and the services we provide.

If there is anything else we can do to assist you, please do not hesitate to contact us via email or call customer service at 1-86-NetSpend (1-866-387-7363).

sugarcubes
Jun 22, 2012

This person is a liar

This person is the biggest liar ever! He offered me a job and never paid for it! People, avoid any business with him!

spencer21
Feb 15, 2013

fraudulence!

Beware and don't do business with this company! They stole all my documents and private details and than used them in own purposes! Tried to contact them but I was ignored all the times! Beware and better stay away from these fraudsters otherwise you will regret!

sorina
Feb 18, 2013

did not verify

As I used to use the services of this company they recently asked me for a verification of my account. They asked to send some copies of the documents, which I did send. But I never received a reply from them. So when I called them up they said that they did not receive anything from me. I sent the documents for the second time – and the same thing happened again.

James King
May 7, 2014

disputed atm transaction

To whom it may concern : . . On May 7, 2014 , at 1:00 I received an automated system phone call telling me that my netspend card has been cancled. And in order for me to reactivate my card , I needed to put 16 digit number , my exporation date , and my pin number . the transaction took place at a chase atm in Phoenix, Arizona .I am currently disputing this transaction , my claim number is 1736438 ,and my refer. number is 8924324968. the disputed amout is $142.50. James William King

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