New York City Housing Authority (NYCHA) |
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Consumer reviews about New York City Housing Authority (NYCHA) |
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Loose23
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Jan 8, 2012
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Repair problems
I would like to know how it takes after the eligibility interview to be called for an apartment?
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tbrown1755
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Jan 15, 2012
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Repair problems
nycha sucks!!!
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Yolanda Ramirez
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Jan 30, 2012
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Repair problems
I am a tenant at 1780 first avenue in stanley issacs houses i live on the 13th floor and i been living here for almost 15 years and never have i really complained much but there is a family that live in 13F they have been there for a short while and something has to be done...they are constantly fighting very loud slamming things breaking thing to the point everyone on the 13th floor knows whats going on and the sad part is there is a little boy in that home!!! why hasnt ACS taken that child our of that hostile environment???? the smell that comes out that house is un bearable it smells like a pig sty and they have dogs cats and other animals in that house, im not one to complaint it takes alot for me to really vent out but i dont understand how a mother can subject a child to violence and poor hygiene. i think they should be investigated or better yet removed from our building because its to the point that i cannot take it anymore i have called the cops and nothing has been done this is my last resort before i go to an attorney i pay rent as much as the next tenant at least remove the problem so others can live at peace i hope this issue can be resolved asap because i speak for everyone on the 13th floor it ridiculous Thank You
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kenya varney
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Feb 29, 2012
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Rude and unprofessional workers
I have two girls 2 months old and a 8 year old and a boy age 2 years old and my housing assisstant denied me for three bedrooms my rooms are small my manager look at my application for a second and denied quick.
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josephdubio
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Mar 19, 2012
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Repair problems
I live in 41-02 12 Street Long Island Apts, and the lady on the first floor smokes cigarettes every day at the lobby door. The wind from outside blows the smoke in the building. Every time I go downstairs, she is there. I have asthma and a high rate of heartbeat because of this. I feel she is killing me with her second hand smoke. Is there anything the city can do to make her stop?
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lynette Daniel
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Mar 24, 2012
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Repair problems
I would like to know why HPD only respond to tenants and not to landlords. I have tenants who call HPD about heat before they let me know that the heat is not coming up. Tenants call me in March 2012 stating their apartment is too hot and ask me to turn down the heat and then they call HPD stating that they have no heat. Tenants owed rent and when you take them to court for nonpayment of rent they destroy the apartment and then call HPD. When the landlords try to call HPD no one picks up the phone. HPD does not wants to here what the landlord has to say they just issue violations and give a time to get them fix. It seems as if the tenants have the right to destroy your property, and pay no rent because HPD will support them. Tenants have her daughter and 2 children move into the housing and they are not on the least, she destroy the apartment and then call housing. HPD goes after landlords but not after the loop holes in the system because tax payers are picking up the cost.
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lynette Daniel
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Mar 24, 2012
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Repair problems
As landlord I often wonders why HPD only respond to tenants and not to the landlord. One of my tenants call HPD about no heat before calling me. HPD came out an issue a violation. When HPD contacted me I immediately call the pluming company, who told me that the problem was not the heat was an electrical problem. I immediately call the service man and restore the heat to the apartment. HPD is now taking me to court for not providing heat to the tenants. I find this is very unfair. HPD should first asked the tenants if they contacted the landlord. They also have to give time to get the service man to the building. I also posted the name of my service man on the board in my building, stating in case of an emergency, they should call the service man. I never heard anything from them again. When I tried to call some of them I do not get any answer. I always got in touch with one tenant and always asked if there are any problems and she sometimes call when there is a problem. On March 14, 2012, one tenant called me and tell me that their apartment is too hot I need to turn the heat down. I told her I am going to call the service man, who turn the heat down that day and turn it back up during the night. On March 24, I got a letter stating that I failed to provide heat. The tenants call HPD stating that I did not give heat. I have the tenant in court for non-payment of rent and she is facing an eviction so she is looking for reasons for not paying the rent. I think HPD should contact the landlord and find out what is happening before issuing violations. These tenant often damage the apartments, and then call HPD. They bring added people in the housing to live for free while taxpayers foot the bills. HPD should try to fix the loop holes in the system instead, they issue violations, and respond to every calls that tenants make without consulting with the landlords. That is the reason why some of these tenants think that their life is a free ride, they can damage your building, pay no rent, and HPD will protect them.
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Depressednstressed
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Mar 29, 2012
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Repair problems
I live in Fulton Houses 17th STREET in 9th AVE this is the worst development i have ever lived in. I have my mold in my bathroom due to not having windows, who ever the asinine designer was who decided that the bathroom didnt need a window where we hang clothes and take showers naw the steam doesn't need to travel no let it just sit and create mold ok broken floor tiles, dirty laundry water backing up in my kitchen sink from my lovely neighbors, paint chipping, an exposed socket, a door barely hanging on the hinges due to being old and never changed. I'm venting becauce this board isn't ment to help the tenants but for the top workers to read and laugh about seeing they get paid to do nothing and they dont have to live like this. The elevators are always broken or people are getting stuck in them and we have three, the fire department comes hours after hearing the darn disstress bell yet everyday its the same situation. We constantly have no hot water or they are cutting the water off all together, garbage piled high in the stair well, human and dog urine in the elevator and in the stair well, as well as human and dog feces. I'm apart of the working families who live in housing and this is a joke; you have to dish out money every first of the month or be threatened with an eviction yet you never get your repairs when needed and its like living in the shelter that you have to pay for. The workers are asinines they get paid to do nothing the manager makes and receives personal phone calls all day long they sit with paper work on their desk as if they do work when all they talk about is peoples apartments and what they're eating for lunch lol. The area in which the development is located is sweet but a dark cloud hangs over these houses "literally". Oh and let me not forget that the ground workers fraternize sexually with the tenants here i thought that you where here to due a job but lazy non supervised low life people will get in where they fit in so so sad. Instead of tickets getting taken care of they close them out claiming they where there with no answer when they're doing other things. Why and how is it that tickets are allowed to be closed out with no signature??? You can send in a complaint as i did it wont help, housing court will just keep having you come back like a chicken with head and acting a fool will definitely get you no where my advise take pictures of everything and record all conversations, there is no greater power than evidence that speaks for it self and can't be disputed. If i could i would love to live in a condo or brownstone cause aleast your money speaks for it self and you pay for what you get. I pay to receive feces i am so depressed i have a therapist over this and am taking depression pills im waiting for a transfer out of here yet it seems it may never happen since i gotta wait until someone becomes deceased before i can maybe move in depending on what number i am on the list. Housing makes rules they never abide by they have people living in non sized apartemnts I.E. my grandmother lives in HARLEM RIVER in a two bedroom by her self and i have a nine year old son and lives in a one bedroom waiting for a death to occur or and eviction to happen so that i can live in the appropriate sized apartment. May God bless me with HELP ASAP!!!
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sonyjay999
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May 10, 2012
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Mold and Sewage smell
My building at the Hope Garden NYCHA complex has been experiencing plumbing issues in the basement. There is a raw sewage smell that populates within the building especially in the basement and first floor. Several tenants have reported this problem after experiencing health issues. Due to some of the plumbing issues, there have been mold growing behind the walls of two apartments. The color of the once"white" walls are now shaded in orange and yellow. We have called 311 to report this and were transferred to the NYCHA help line. We waited two weeks for someone to appear to evaluate the situation, we were told it was going to be an inspector, it ended up being a maintenance person with no knowledge on how to handle a mold problem. I called 311 to placed a complaint which they recorded. Now I called the NYCHA helpline and was informed that I will need to call 48 hours after the initial visit (which was not mentioned by the maintenance person who came to evaluate) Lucky I decided to ask a questions. As of right now, NYCHA has refuse to take this matter seriously. All we are asking is to clean up and fix the problem. If this problem linger, I will have to get some legal help.
Does anyone know on how to resolve this situation?
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sonyjay9999
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Jan 11, 2013
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hope garden nycha sewage odor n mold
Currently i have sent several notices to NYCHA the property manager at hope gardens ,the general officer n.y.c.h.a I complain is follow over coming from the basement off to my first floor apartment the smell of sewage mold and dust took over the entire first and second floor my apartment 2 tenants have been hospitalized and nothing has been done to clear unexpected came over to review the work and see what you could do was not if given access to see the basement I'm afraid of my house the more more worried about this I see that is a lot of health hazard due to the smell cancer to be 1 of them poor house bunk problems are problems who can I go to to resolve this problem can someone help me out
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Dianagermosen1968
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Aug 31, 2015
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Noise from upstair tenant
for 20 out our almost 30 years of i living in this apartment i havent had a day of piece im my apartment due to a tenant above me. I have called management and they deny there is anyone with mental issues above me. All day this tenant drags her furniture around her or his apartment. At night just tap taps on the floor and throw marble on floor or anything that the person has in had this continues all night without stopping. I have called the police within the 20 years and the police knocks on there door and no answer. The only time the noise cease is when yell up or tap back with stick hitting the ceiling only to begin the next day again. I am exhausted i am 87 years old and no one helps. I believe if there is a mentally ill person that person shouldn’t be living with normal people. They should be in an institution receiving medical attention or in a home. In my years living here i have had two tenants on my floor with the same issue one died in her apartment after destroying it. The other tenant died as well in a hospital both given apartment both with mental illness. I find that to be cruel not only to the people but for does who have live with does kind of people. I find that to be an abuse in part of the city to give apartments to does tenant and not manage there health just throw them in an apartment and forget about them. An inspection is done every year however its done on the apartments and not on does who live in it. If the person is alone and does not answer the door it should not be overlooked if complaints are given it should be overlooked like it has in the past. The housing authority should be a shamed of themself. It is 3am and here sit because i cant sleep because a tenant is banging down on me. Really pathetic but very real.
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