OVER-Estimate Usage & No Intention to Shut Off Gas as Requested

I've had a similar problem with Nicor. By all accounts, It appears to be a management strategy to 1.) reduce meter reading costs by not actually reading the meter every other month as is required by the Utility Commission and 2.) pocket the interest income on consumer money received as the result of intentional successive over-estimate meter readings.

Every time you inform them that there is no usage, they ignore the communication and continue to bill. The practice won't stop without a class-action and a States Attorney other than Lisa Madigan.