NMX*Franklin Prosperity |
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Consumer reviews about NMX*Franklin Prosperity |
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Cheryl E
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Jan 9, 2012
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subscription renewed without permission
Just to alert you all, I just got another 49.00 charge to my bank account and when I called, was told the same thing about the Aftershock book which I have NEVER ordered. This is the 2nd or 3rd time that this has happened to me and although they do refund the money, it is NOT okay that they keep making unauthorized debits from my account. I am going to file a complaint with the FL attorney general as well as anyone else I can think of. This is ridiculous and illegal and we need to make sure that these people are stopped. It is such a sad commentary on Newsmax and everything that they supposedly stand for.
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CS1422
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Jan 19, 2012
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subscription renewed without permission
As part of the Newsmax customer service team, I am sorry to hear that you are having this issue. We take these types of situations seriously. We have long maintained an A+ rating with the Better Business Bureau. If you would, please call (800) 485-4350 [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate the opportunity to resolve this issue to your satisfaction, and strongly encourage you to contact us at your earliest convenience so we may do so. Thank you.
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LadyLou2
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Jan 29, 2012
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subscription renewed without permission
I just discovered the same unauthorized $49 charge on my card. I appreciate all of the above posts and will look into how to make charges against Newsmax, if they don't refund my money immediately after I call them tomorrow morning (Monday). What a scam!!!
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pebbledevil
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Feb 21, 2012
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subscription renewed without permission
I ordered a book from this outfit several months ago and never received it. They told me it was backordered. Still haven't received it, but just received a $49 charge on my credit card, and I don't know what for. This is obviously a crooked outfit. Now no one answers the phone. Thanks alot Newsmax. I'm reporting them to Amex today. They are pretty good at removing unethical vendors.
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CS1422
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Mar 3, 2012
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subscription renewed without permission
As part of the Newsmax customer service team, I am sorry to hear that you are having this issue. We take these types of situations seriously. Most likely you received an offer from us to get the book Aftershock by just paying shipping and handling of $4.95.
The offer stated that you would receive a four month subscription to Financial Intelligence Report, a three month subscription to Gold Stock Advisor and a two month subscription to Franklin Prosperity Report. The offer stated that all three came with automatic renewal and if you wanted to cancel, we would give a full refund.
In addition to the disclosures made at the time of the offer, Newsmax Media makes additional disclosures:
1. With the delivery of the discounted product, we send a large written notice reminding purchasers they accepted the premium product with their agreement to allow for automatic check or credit deduction at the end of the subscription term if they did not cancel.
2. 45 days prior to the automatic deduction, Newsmax Media’s subscription Fulfillment Company, a nationally recognized firm, sends a notice by mail to all subscribers, reminding them their subscription is up for renewal. The customer has the option to cancel.
3. On the credit card statement used for the automatic deduction, the company includes an 800 number for consumers to call if they wish to dispute the deduction. The company policy is to give a full and prompt refund to customers who dispute the deduction.
In all cases, the company policy is that the customer can cancel at any time for a full refund. If you would, please call (800) 485-4350 [Monday through Friday 9 am to 10 pm ET]. We would greatly appreciate the opportunity to resolve this issue to your satisfaction, and strongly encourage you to contact us at your earliest convenience so we may do so.
Additionally, the company conforms to all Federal Trade Commission rules, and does not disclose the financial data of its customers to any third party. We make it a priority to treat all customers fairly and in a timely manner. Thank You
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stevekotz44
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Sep 14, 2015
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steven kotz
I WOULD LIKE A REFUND OF 49.95 THAT I DID NOT AUTHORIZE. THIS IS MY DISABILITY OF 669.00 A MONTH AND I NEED EVERY PENNY. I DID NOT ORDER ANYTHING FROM YOU OR RECIVE ANYTHING FROM YOU SO PLEASE REFUND MY MONEY. IT WAS DEDUCTED ON 9-5-2015.
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AMHarman
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Mar 15, 2018
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RENEWAL without PERMISSION A SCAM!!
Ordered book and never received, and now a recurrent charge. Need refund for order and recurrent charges!!
This is ridiculous!!!
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