No Flame E Cig |
| United States, Florida |
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Consumer reviews about No Flame E Cig |
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Dr. H
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Jun 14, 2013
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Deceptive Trade Practice
No Flame, AKA E-Cigarette Starter Kit email I have is [email protected] Name and Phone # on Credit Card charge is
MB TOP 877-641-4050 (Florida) and 877-766-5306; website is No Flame
Offer trial for $4.95 within 14 days. Order is on-line but have to call within 14 days of placing on-line to cancel "subscription". They ship product a week later. Their website says, and I quote "you have 14 days to try the product...at the end of your trial period your card will be charged". Problem is the product doesn't arrive even a week later to try, then they hit your credit for $99.67. They contend that the clock starts ticking at the time you press enter on your computer. Not so. They offered a partial refund; I refused and opened a claim with my bank's Fraud dept.and told E-Cig rep I was going to do so. Received an email from ECig stating they would refund the entire amount provided I assured them I would not file a claim with my Bank. I am also filing a formal complaint with the Attorney General's Office in NV, with the BBB any other agency pertinent to this companies operations.
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Dakota
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Jul 10, 2013
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Charged my account but haven't shipped product
The No Flame company seems to be the poorest run company in the U.S. A couple of months ago I fell for the try it for only $4.95 deal that No Flame was promoting. This was the first e-cigarette that I tried fiquring that for around 5 bucks was not much to lose. After receiving the product, I learned about the 14 day trial and monthly purchase and I immediately canceled the monthly purchase. I did however, purchase the product that was shipped so that I could continue trying an e-cigarette.Amazingly, their batteries are a good product. I ordered a second battery from them and it took about a month to receive it, I had actually given up on getting it and they had not charged my account, so no loss. A little over a month ago I ordered 2 batteries and a wall charger and I haven't received anything from them. Ten days ago my account was charged for the wall charger and I haven't received it. Just 3 days ago they called me due to my dropped call to them and assured me that I would have my product in 5-7 days. On this day my account has yet to be charged for the batteries. This is week 5 since I placed my order, my account has been charged and I have no product.
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regina ramirez
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Oct 1, 2013
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charged for product
I did order trial kit and received it about a week ago, and checked my bank account today there is a 109.67 charge from them. I want nothing else from them, except for them to reimburse me the 109.67! I will filing a fraud charge with my bank!
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Michael Thompson
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Oct 8, 2013
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Automatically shipped product and charged my Credi Card without my authorization
I filled out an online survey and won a free trial E Cig No Flame Trial for $4.95. Now they automatically charged my credit card for a new shipment, which I did not order, for the amount of $109.67. They will be getting the shipment back and I will dispute the charge on my credit card. This is a very shady business practice. I never received an Email or any other info from them that this was going to occur. Do not do business with this company.
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jcavan
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Nov 18, 2013
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is there a way for me to clean filters
I am enjoying this product , The No Flame Elec. Cig, Can i just order new filters or is there a way to clean them. Please leave me an email at [email protected].
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Sandra Luna
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Apr 4, 2014
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Aim going to return you product
Iam going to return your product is not good for me I cought a lat
Please cancel my order please call me thank you
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T Griffin
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Apr 26, 2017
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Fraudsters
As part of taking part in an online survey I won an e-cig no flame cigarette with just the delivery price of £4.95 to pay,on checking my bank statement I found I'd been charged £124.93!,I didn't subscribe to any company especially as I could buy that product for £25.00,I have filed a fraudulent claim with my bank and won't be completing any more questionnaires.
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Lance Ash
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Oct 6, 2018
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Cancellation
Hello, I paid for a packet of ecigs from you for £4.99, you have now charged me £80.00 extra, for some thing I don’t know any thing about, I will be going to my bank on Monday morning to cancel this order, I have not used your ecig, it is still in the box you sent me, please do not send me any thing eles, cancel any orders from today 06/10/2018 thank you.
Kindest regards Lance Ash.
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