North American Bancard |
| United States, Texas |
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Consumer reviews about North American Bancard |
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DukeL
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Dec 13, 2011
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these SCAM ARTISTS stole my money!
I totally agree with Denromina.
In my case, we wrote a letter to Rebecca Paull on November 16, 2010 to resolve the merchant issue on the NAB refusing to provide the equipment and software as clearly indicated on the application. We never heard from Rebecca nor NAB, and one year later the merchant account placed in collection.
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Dendro
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Dec 13, 2011
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these SCAM ARTISTS stole my money!
Yes, and I too AGAIN, last month after receiving more threats from them, was told to just fax that letter I had sent 3 x's before, with the letter from my bank saying that the offending company had been blocked, along with proof I had been overcharged by NAB, and I then would be removed from their system and stop getting threats and ghost bills (bills for money you don't actually owe). No really, they reeeeeally meant it this time, they would remove me from their system, for good, if I just did this, again. Ok sure, why not? What do I have to lose except some more time and energy? So I did fax all this to Shannon. Again. I never heard back, and ahhhh yes...here is another bill! People, this company is a joke. Do not take anything they say seriously. They hire simpletons who can't actually get real jobs. The only thing left to do is just laugh at how inept they are. They can not hurt you, please just pretend they are an annoying mosquito. One of these days, Raid will find them. R.I.P. N.A.B.!
Dendro
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Dendro
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Dec 13, 2011
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these SCAM ARTISTS stole my money!
Pottery Lady, isn't it interesting that all the agents who work for NAB have been let go of due to ethical issues? Mine was too! Because, these are the types they hire. NAB does not care about you, or that you are being double charged, anymore than they cared about me being double charged for no service from them. Rebecca says they are "unable to locate your contact information" to resolve your issue. That's because they are unable to locate their brains. Both reside in a black hole. Your contact info has most likely been shredded, except well, for the billing. Hmmm, they saved THAT part of your contact info for some reason. That is how crooks function. Pottery Lady, my best advice is to return all their bills to them and make them pay the postage by refusing their bills each time. But if you want to open and xerox them first as legal proof for the major lawsuit building against them, that would be fine too. Other ideas are to use their bills for toilet paper, or to line your cat box. The one thing you must not do, is take them seriously. NAB preys on small business people who are afraid of them, but both the law and karma is on your side. You are the one here with integrity so don't give them the time of day. - Peace to you
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rpaull_nab
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Dec 14, 2011
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these SCAM ARTISTS stole my money!
DukeL,
We received a correspondence from you on 10/27/2010. On 11/01/2010, we responded asking to please provide specific information, as the letter your sent was simply asking for a copy of all contracts and that you would like to stop any charges.
Again, we show that we shipped the requested free terminal and swapped it when there was an issue with it.
I urge you to reach out to me directly so that we can actually assist you.
My email is [email protected].
Thank you,
Rebecca
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rpaull_nab
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Dec 14, 2011
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these SCAM ARTISTS stole my money!
Dendro,
We offered direct lines of people who could assist with your issues many times. You've never called either Scott, Diana or myself.
NAB does belong to the BBB with an A+ rating.
An independent Sales Agent may not.
As far as locating your account, how could we someone is posting under an alias. We are not able to guess.
DukeL has provided his Merchant Number, but yet there are no records of any calls of issues, other than the fact that he wanted a copy of his contract.
I urge anyone who has an issue with us to contact me directly so I can assist.
In most instances, posters do not reach out for whatever reason.
Thank you,
Rebecca
[email protected]
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mandieearle
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Feb 16, 2012
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Grifters and Con artists run North American Bancard
NABC is terrible. The agent who signed me on assured me there was no contract and now that I am not using them I am being charged 295 for ending a contract! I see this is a very common complaint and needs to stop. I am a small new business with no money! NABC took more than I made almost every month I had them. I turned them into the BBB as I see so do many others. I am speaking with Attorney Jeff Boyde right now and they are taking depositions for a class action suit. This company is ripping people off like crazy. I was told by priscilla in their collections department that I needed to speak to Mark Ryan who signed me up or someone in customer service to figure out the contract issue or would go to collections. I emailed, called and left messages daily for 2 weeks and got not 1 response!!! Hard to solve an issue if they wont talk to you so she says they are going to send me to collections. SUPER!! Drain my bank acct often, get me multitudes of return item and OD fees and now mess up my credit. Fantastic tell everyone DO NOT TRUST NORTH AMERICAN BANCARD!!!
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rpaull_nab
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Feb 21, 2012
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Grifters and Con artists run North American Bancard
Dear Ms. Earle,
We would like to take this opportunity to apologize for the misunderstanding regarding your merchant account and any inconvenience that has been caused. In regards to both the closure of your account and the debits that have occurred
NAB works very diligently to resolve all customer issues and complaints. Since our inception in 1992, we have worked with over 125, 000 merchants of all sizes and levels of complexity. We provide a high level of service and support to our customers, as is evidenced by the low number of complaints we handle. Occasionally we, like any other large company, may make a mistake or mishandle an issue. When these are brought to our attention we resolve them to the best of our ability. Our 250+ employees work hard every day to make doing business with NAB a pleasure for our merchants and stakeholders.
Upon further research of your account you will receive a response via mail.
Again, we do apologize for any misunderstanding.
Please feel free to contact me with any questions or concerns.
Thank you for your time.
Sincerely,
Veronica Jackson
Research Analyst
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