NuWave Induction Cooktop |
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Consumer reviews about NuWave Induction Cooktop |
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nifty51
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Oct 18, 2015
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cooks unevenly
My daughter in law has one and while staying with her little ones for a week, I used her cook top. I cooked pancakes that burned on the med high setting and took too long on the med setting. Scrambled eggs only cooked in the center of the pan, so they were a blend of overcooked and done. Also prepared a Voila chicken meal. Cooked hotter in the center. When the food was fully cooked and hot, there was about 1/2 cup stuck and burned in the center. I don't understand why their precious and scarce money was used for this. Her own gas stove and oven is wonderful.I believe these products are created cheaply and the "excited" audience and presenters are there to suck people in. However if one is not smart enough to research before buying; hopefully they learn something and won't buy the next big deal.
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tewil
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Nov 17, 2015
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Haven't seen a good review yet
I was amazed at this product on the tv commercial so I thought I would check for complaints on the web. Glad I did, I haven't seen a single positive review yet. How does a company like this keep operating?
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buddyboy
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Jun 2, 2016
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NuWave Cast Iron Grill for Induction Cooktop
I purchased the cast iron grill for my NuWave PIC in 2014. Recently, I noticed grease was accumulating on my cooktop and I could not figure out why. Yesterday I noticed a hairline crack in the grill. It has never been dropped or mishandled in any way. I had no choice but to throw it in the trash and called customer service today and they indicated they would not replace it free of charge because it was out of warranty. The lady on the line indicated she would check with her supervisor and put me on hold. The lady came back and indicated they would ship me a new one at a reduced price for $29.95 plus shipping which would come to a total of $41.90. I told her that was unacceptable. Be careful when ordering junk from these hucksters on TV because their merchandise is of poor quality and they do not stand by their products. A cast iron grill should last virtually forever if cared for properly which I did.
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parkuat
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Jun 8, 2016
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Died on 2nd use
Waited 2 weeks for cooktop. I used it first night and it worked ok. But next morning I tried to use it to cook breakfast the unit made a loud pop noise shot an arc and stop working. Tested outlet with multi-meter and a different appliance and outlet is good. Not a good or safe product. Can not get money back unless I pay more for shipping. What a bad experience.
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Bawden
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Aug 25, 2016
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NuWave Induction Cooktop
I purchased three NuWave units .. a Flex through Amazon and when I was satisfied that this was an acceptable product I later ordered two PIC2 Golds (plus pans) direct from NuWave. Owing to a shipping error I was sent not two PIC2s but a Flex and a PIC2. The PIC2 had a 9 error code which means that it had failed doing certain functions and needed to be sent back. It took two months to resolve the matter. Eventually they paid for the shipping of both the wrongly shipped unit and the malfunctioning one and it all ended well with no additional costs to me however I needed to spend hours on the phone and exchange many emails in order to get this resolved. Their staff are uneven in their approach to customer service. I am retired .. if I was working I could not have spent the time required in order to resolve this issue. I would give the inductive units a B and their customer service a D. I would give service an F but I did get everything resolved.
So far I am satisfied with the inductive units and various pans. They are perfect for RV use. Time will tell whether the units will have a long or short lifetime.
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ANGMAR
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Sep 5, 2016
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RIPOFF
When these scumbags offer buy one at $99 get one free and you end up paying almost $200 plus/// DUH its not buy one get 1 free //// buy at the store only !!!!!!!!!!!!!!!!! And when this crap does not work return it for full refund, /anyone who pays more is a fool ///this company should be shut down by the gov and fined and all proceeds be given back to all the consumers they ripped off !!!!!!!!!!! PURE JUNK....BUYER BEWARE ....................................AND AMERICA WAKE UP ANY PRODUCT ON TV THAT ADVERTISES BUY ONE GET 1 FREE JUST PAY SEPERATE SHIPPING DUH IT COMES IN THE SAME PACKAGE/ ITS A WAY TO ACTUAL SELL 2 PRODUCTS FOR THE PRICE OF 1 THINK ABOUT IT AND STOP BUYING THIS CRAP, WAIT TILL THE CRAP THAT DID NOT SELL HITS THE STORE AND WHEN YOU SEE ITS JUNK RETURN IT !!!!!!!!!!!!!!!!!!!!!!!!!!............
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Ichii
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Mar 8, 2017
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Sue
I too, will not order because of the reviews. Maybe I will try one from Bed, Bath and Beyond or Walmart. At least it can be returned then.
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Joyce Stagg
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Sep 14, 2017
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not the NuWave
I thought I was on the right track buying this two for one deal that NuWave offered but I guess the undeal was on me. A couple months after I bought them I needed to use both of them as I had lots of food to prepare for a large group of family. I took the second one out of the box and low and behold it Doesnt work. This was very disappointing as I really was relying on it. Anyway, I tried to get some resolve from the company but to my dismay was never contacted back again as to what there might be that they would do to resolve the issue. I have now called them three times within3 months and still no resolve." THEY ARE LOOKING IN TO IT" apparently it is easier to take our money than it is to be a real service to loyal and trusting customers. DONT BE SCAMMED
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