Onida Service Center - Bangalore |
| India |
|
|
Consumer reviews about Onida Service Center - Bangalore |
|
rajshekar
|
Dec 16, 2011
|
Totally incompetent service staff
i have purchased a onida29" colour tv from girias jayanagar bangalore branch on 14th mar 2010. tv suddenly went out of order iave booked a complaint to service centre and one technitian had been sent who on examining informed that three parts have gone and has to replaced, total cost for the same is Rs.1500/-.after conducing repairs for one hour he informed that the system to be taken to service centre at wilson garden. I took the tv to seervice station and the technitions at the centre after detailed check up quoted charges at Rs.2500/-. now again they telephonically informed that the repair cost will go up to Rs.3000/-. I am not satisfied with the several times quoting the repair charges, and taken up the matter with the customer care manager sri prasanna rao, I am yet receive back the latest quote for the repairs, I think the guys at service centre taking the customers for a ride since there is no option left to us
|
|
SAcharya
|
Mar 22, 2012
|
Totally incompetent service staff
Really bad customer service.The Onida service centre Bangalore executives hardly paid attention towards my complaint to fix my Microwave.The lady who picks up the phone hardly responds to any query and always escalates the issue to someone else.She has no clue of her job role nor does she understands english well.I had to call every day asking them when are they going to send a technician and always got the same response" today in one hour or tomorrow", who came after 3 weeks.The Service centre executives n certain Mr.Raju seemed highly unprofessional and irresponsible.I regret buying an onida product which broke down after 3 days of buying.They fixed it and it broke down in 2 months time again.Never going for an onida product again.
|
|
Previous 1 Next |
|
|
