Pacific home remodeling |
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Consumer reviews about Pacific home remodeling |
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MEMKY
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Feb 29, 2012
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Harassing phone calls
I continue to be amazed at the DIS-INFORMATION and WRONG information I find here. I did my own research too...and most of you are wrong.
1. Pacific Home Remodeling and Pacific Coast Home Solutions are NOT the same company. Look up the business licenses, the addresses the phone numbers, none cross reference! These ARE two different companies. PHR is located in LA on Washington Blvd. Pacific Coast Home Solutions is located in Anaheim on E. La Palma Blvd.
2. Greg GG says "Hopefully I'll get a big lump of cash when they violate the registry so I can give it back to the elderly lady in San Diego that was ripped off by these people"...then he gives a link to the story in San Diego. READ IT. Pacific Coast IS NOT the company in the story! It's Pacific Home REMODELING. Pacific Coast Home Solutions does not do second mortgages or attach anything to your home. We use a separate UNSECURED line of credit from GE or Wells Fargo for your use.
As for the post about poor old TEX Cote being a scam...well go to their website and contact the owner. Tell him his family owned company is a scam. Family owned and operated since 1961.Tell the airports that use it, its a scam. Tell KOHLS department stores it's a rip off. Tell the Kennedy Space Center Propellant Building in Florida it's all fake...don't trust me, check out the tex cote website and see the gallery of commercial applications...But don't tell OFFICE DEPOT that their worldwide HQ is covered in SCAM stuff...I bet they'll be mad huh? Santa Clara University with all their brainiacs decided on TEX COTE, but I'm sure who ever left the post here saying its all a rip off must be right huh? I don't mean to be smart, but I'm trying to make a point. Think maybe the guy telling you Tex Cote is a scam is maybe a painter or sells paint? THAT you have to redo every what...5 years or so? TexCote is guaranteed to last the life of your home!
Will any paint company do that? So how is that a rip off. Seems paint is the rip off.
Finally in all seriousness...would you believe the the home improvement industry is very competitive? Would you believe competitors, fired employees and such will leave negative things on websites to scare you off? Think we're some CHUCK IN A TRUCK scammers?...Well, I invite you to come to our Corporate Offices located at 4155 E. La Palma Ave in Anaheim Ca...Suite 500 and voice your concerns. Tour our facility, meet our people and after you leave, please have the honesty to re-post your new findings.
Getting repeat calls? Let us know. We'll take you off the list. That doesn't mean our autodialer might not call you again if we purchase another list that has you on there. But if we do, we'll take you off that one too. If you get a call and get hung up on, it's the autodialer checking through thousands of numbers we purchase to see if they are good. Unfortunately about 45% of most lists you buy are bad numbers, disconnected, people have moved or died...so instead of hiring someone to dial bad numbers all day...(we want our telemarketing people calling real live homeowners) we use the autodialer. After you answer "hello"...it logs that as a good number and forwards it to the call center.
We're not malicious crooks with drug addicts running around our offices. How could we stay in business for over 15 years doing that? Come, visit us in Anaheim. Meet us, ask us questions, field your complaints or just take the tour. But in the meantime check out these websites. http://www.pacificcoasthomesolutions.com/about-us/index.php
Approved by the League of Ca Homeowners----Approved A rating BBB-----Four and Five Stars on Trust Link, Google and Yellow Pages.com. Scammers don't have these kinds of ratings. Do you think we got to be #99 in the USA by doing poor work? (Top Remodeler Magazine 2011)
In closing, if we've driven you crazy with calls, please accept our apology. If we can do anything to show you who we are and what kind of quality work we do, please let us know (references, past customers, photos) Write us a note, email us or come by.
Or heck, call us and we'll even come to you...at no charge! :)
Thanks--The Staff at PCHS-Anaheim CA
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kawikahaga
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Sep 5, 2012
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TEX Cote paint
I had my house painted in 2010 with Tex Cote after 6 months the paint began peeling around my window frames. They promptly came out and repainted the frames. In Jan 2012 I noticed the same problem and called 3/10/12 the San Diego office at Pacific Home Remodeling and described the problem. I explained that I did have some windows replaced with retro-fitted windows.I talked with Kathy Morrow the manager. She stated someone will come out and look at the problem. The individual never showed and I was never notified of the reason why. Now after 6 months I'm still trying to get them to honor their warranty. I have called them over 15 times and each time I was told someone will come but, no one shows up. Now they are trying to blame me for the problem stating it was due to having the windows changed. So I asked what about the window that weren't changed and the paint is peeling. So they said a representative from Tex Cote will be out to look at the problem. That was 3 weeks ago and still no one as come. I will never do business with this company again. The life time warranty isn't worth the paper it's on because if you do any home maintenance the warranty will not be honored, it's a scam. Their customer service is appalling no one does any follow-up and the managers don't seem to know what is going on with their staff. The owner Noam is impossible to reach and the staff are not at all helpful in your efforts to contact him. Save your money and get a conventional paint job which is at least 5X less.--David; Highland Ca.
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