ParetoLogic |
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Consumer reviews about ParetoLogic |
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Pareto Rep
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Jan 9, 2012
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Cannot stop unauthorized license renewal charge
Hello,
The automatic renewal service is offered at the time of original purchase, and it can certainly be cancelled if that is your preference.
I'm not certain why your PC is not able to open the cancellation link, but the ParetoLogic support team can assist in cancelling your automatic renewal service:
http://techsupport.paretologic.com
Support is available via phone or email.
Thank you!
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Pareto Rep
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Jan 23, 2012
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I was charged for a license renewal I did not authorize
Hi Hugele,
ParetoLogic customers sign up for our “hands-free” automatic renewal so they don’t have to worry about remembering when their programs are due to expire. The automatic renewal service is offered on the original product purchase page, where it can be included or removed from the overall purchase.
We provide a complete satisfaction guarantee for all our products and services. If you would like to refund a recent automatic renewal purchase, you can certainly do so.
Please visit our support page (http://techsupport.paretologic.com/plsupport/) for assistance. A support representative will be happy to speak with you via phone or email in order to refund the automatic renewal service. Please have your order ID ready, or the email address you provided at the time of purchase.
Thank you.
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paperdetectives
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Jan 31, 2012
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Cannot stop unauthorized license renewal charge
These scammers of Paretologic also took my money in 2012 with an automatic renewal of PC Health Advisor which I never bought nor authorized. I had only done a onetime purchase of their worthless Regcure quite some time ago. They apparently kept my card details to abuse them. They are also required by law to send you an invoice preceding any renewal, if they think it is due, so you have the option of cancelling before a due date. Just do a chargeback with your card company mentioning 'unauthorized use' and refusal to fix this, file a complaint wi6th the authorities in Canada
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