Pizza Hut |
| Canada, British Columbia |
|
|
Consumer reviews about Pizza Hut |
|
rishnelle
|
Dec 10, 2011
|
Terrible customer service
dear fellow customers,
we do have bad experience regarding the employees but we do love the product itself. Hopefully, that these managers will gonna orient their employees constantly from the deliverymen up-to the supervisors. We customers needs a fair treatment and nice smiling mood. If these delivery men have their personal problems that makes them grumpy in the front of their customers. They must learn how to set it aside and keep it while they are working. They must be polite, nice, considerate to heir customers. the most important thing is he must know what he is doing or else he must better resign and go home.
|
|
Deezil
|
Dec 10, 2011
|
Terrible customer service
What do you expect? It's a Mcjob.
|
|
Zeeshan Iqbal
|
Feb 10, 2012
|
Terrible customer service
I live in Toronto and had a similar experience with Pizza Hut. I believe it was the branch at Lawrence. It started of with the wrong drinks being delivered with the Pizza and then the delivery man demanded a tip. He said if we don't tip him he will take the drinks back which we already paid for. We asked him to leave. We called up the Pizza Hut customer service and explained the situation; they brushed us off and said to settle for a $10/ credit. Then in an hour’s time (12:40 a.m.) we receive a phone call from the Manager of the Branch that had delivered the Pizza demanding we take our complain back and how dare we receive a credit which he will not give. He stated that the deliveryman's testimony is that we threatened him. At this point we hung up. Called the Pizza Hut Customer service, where we were informed that the customer service manager will not talk to us and there is nothing they can do.
People have to get one thing straight, there are better Pizzas out there, it is just a matter of convenience at the certain time that we feel a certain brand is the best. Wake up and protest against the Bad Customer service of Pizza Hut in Canada and trust me the customer service in the US is much better and professional. It's Canada where nothing is regulated.
|
|
lotavia9
|
Jun 18, 2017
|
Spoilt Food
Please find that today I bought food totaling $29.29 and I paid $30.00. The first thing is that I did not get my change. The second issue is, the driver asked me for tip, the third issue is the food was cold, raw and Spoilt. My daughter threw up and my son got food poisoning and ended up at the hospital. When I took a taxi back to the store after paying for delivery, the guy said that he was not going to replace my food nor was he going to refund my money after he told my son on the phone that there is nothing he can do. So basically they get to sell bad food and turn around and be disrespectful.
|
|
Previous 1 Next |
|
|
