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Planetrx.com

United States

Consumer reviews about Planetrx.com

Ripped Off By Planetrx
Feb 2, 2012

Planetrx.com is a scam i was led to from the Numark Labs Inc. site

I was scammed too. Buyer beware...Planet RX has other websites. Same story over and over again-- customers were billed immediately, never got their products and couldn't get in touch with the company. I've been waiting for my money for over 3 months. The product I ordered from them has been taken off the market by the government (Primatene Mist). They never issued me a refund and owe me over 115.32 for 2 different orders I placed with them. I read on another consumer complaint board that they just give customers the run around promising refunds and hoping you'll give up. They are committing fraud and need to be stopped. Contact the attorney general as well as every government agency you can. This has gone on far too long. Why are they still allowed to take orders and operate? They also run a web based natural vitamin web-site and same thing--customers complaining, not getting their orders and the company ignoring them, keeping their money. One women wrote when she finally was reimbursed after several months of emailing and calling they issued her a refund in the form of a check and their check bounced! Scary they are still allowed to operate

Ripped Off By Planetrx
Feb 2, 2012

I rate them negative 9999999

they are operating by several names. I'm printing copies of all online complaints (and their are 100's of them) and sending them to the FTC and Attorney General. I would imagine in the case of fraud that the disclaimer they have you click when you make a purchase would be null and void.

vickyk
Feb 23, 2012

Have never gotten a refund

I too have been ripped off by Planet RX. They have a phone number that tells you their mailbox is full. A Mailing Address at GovShop in New York that turns out to be a rented box and a web site that looks good but takes your money IMMEDIATELY and then ignores you completely. No response from sent emails, no access by phone and a dummy mailbox. I only hope others are not ripped off and that someday soon whoever is running this scam will be caught, tried and jailed for their crimes.

Joleen Pillay
Mar 31, 2012

Planetrx.com is a scam i was led to from the Numark Labs Inc. site

Hi, I placed an order on the 22 March 2012, my credit card was debited, and ive been checking their website regarding my order, and it was being processed, however i noticed this week, they had CANCELLED my order, without notifying me. When i inquired they stated their were some technical problems which they were sorting out. However, today when i tried to get back onto their website, their webpage is unavailable????
So it appears i cant get my order or my money back from them, can anyone assist?

Rgds
Joleen RSA

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