Premium Humidors |
| United States, Florida |
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Consumer reviews about Premium Humidors |
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Nick Thapa
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Jan 13, 2012
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ave not sent my order nether I have any information
I ordered a humidor as advertised on their site. When I received the humidor, it was not a complete order. Two items were missing from the order so I called them and asked them to ship it. I have not received the missing items yet. I am still waiting for it. I keep calling them and they keep telling me that they are sending it. I am sick and tired of this scam business. Guys pls save your money and go elsewhere. Horrible customer service and absolutely no respect for what they are doing.
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Chad H
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Jun 10, 2014
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Didn't get what I ordered
I bought 3 specific empty cigar boxes that said they were in stock. I purchased through premier humidors because they were the only ones online that said they had them and you could pick particular boxes. Well, 3 weeks later I get my boxes that were supposed to be shipped within two days. As I open the box I realize none of the boxes sent are the boxes I ordered. I called them this morning and was told I can send them back but then I'm out the $10 buck shipping each way on a $25 dollar order. I was also told on the phone they emailed me, I never got any such email and they called my home phone. They did call my home phone and left a message for me to call them back but I was out of the country until this week and hadn't gotten too it. Anyway, they said since they didn't have the items in stock and I didn't call them they made the executive decision to send me what they had. Horrible business practice. You can do what you want I but I will never purchase from them again.
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