No good

OMG I can understand what anyone is going through when dealing with Pronto (second rate insurance) company. We had some damage done to our car, and because we called and made the claim beofre 7 am we got there answering servce. In return the message was not given to Pronto claims. Once we got that taken care of they told us it would take two days for a claim adjuster to be out. 4 days past and called Pronto back and they still didnt have any info on our claim. Then we were told we didnt have insurance of the time of the accident. OMG, huh yeah we did. Then they try to say our renewal caused a laps. UMMM our truck was damage 2 days before our renewal was due, and we have auto renewal. Then they said we kept change =ing the date of the damage. Hello dumbos you have the police report, we faxed 4 times and emailed it to you twice. We only got a little forward when we had our lawyer step in. It amazing that we had to sue Pronto insurance to get our 134.91 for our windows and 400 repart to a door. which we havent seen yet but have written a letter to the State Insurance Board and included all court documents to support our claim. They are so bad the company who does the insurance Underwritting for them was fighting with them. BUYER BEWARE PRONTO INSURANCE WILL TAKE YOUR MONEY AND RUN. AND WILL TRY AND GET OUT OF PAYING ANY CLAIM.