Never Recieved Item Ordered

ALERT!
Attention customers!
Since Christmas is coming, I would like to tell anyone our story: more than a year ago we ordered couple of instruments from them and when these were delivered, a tuba (Cerveny) was missing. It's been more than a year now and we still fight for what's ours, but they still did't send us the tuba nor refund the cost of it. They are a bunch of liars tricking people.
Once again, think twice before you purchase anything from them!
You might regret it!
You might be the next victim of this fraud!