Pueblo Bonito Sunset Beach Timeshare Sales |
Mexico |
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Consumer reviews about Pueblo Bonito Sunset Beach Timeshare Sales |
pissedatpueblobonito
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Jan 27, 2012
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time share scam
We too feel like we were scammed by Alberto. Just recently, there was a charge of $299.00 that was deducted from my checking account. I come to find out it was a debit from Pueblo Bonito. So I called them on this and they told me that it was for the premier membership that we had signed up for. I explained to Eddy Childers that we did not agree on this and that I never authorized anything to be deducted out of my credit card, with the exception of the down payments. Then Eddy says that we will be credited back the $299.00. A week later and no credit. So I emailed Mr. Ramirez and he emailed me back with an attachment and a note stating that I did sign an authorization form. When I looked at it, I saw alot of things wrong with it...#1. It was dated December 22, 2012..#2. It looked like the document was altered with the information about the premier membership. So, I emailed him back to told him that the signature is mine, but I felt like everything else was altered. So I demanded that he take a picture of the document, not a photo copy. I haven't heard back from him as of yet. But late last night, in my husband's email was a merchant credit receipt for $299. I just checked my account and still no credit. So, I will wait in a few days to see if it will get credited. Now, knowing that they can do this and try to get away with something to me that is illegal, I have written them again to cancel my contract and to reimburse us our full down payment. I have also sent a copy of the email I received from Mr. Ramirez with the attachments to PROFECO. I hope that they to get investigated for wrongdoing. We were also given false information, i.e., 4 bonus weeks to be used at any facilities, rent the place out if we are not using it...After reading all the above comments, I hope something can be done to this company to stop them from cheating hard working people.
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MazatlanMark
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Feb 13, 2012
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time share scam
I was able to get my 299$ Pueblo Bonito Premier fee reversed after about 4 months of diligence. I had to Arizona and Mazatlan several times. I'm still trying to get my deposit refunded fro the timeshare. The time share salesman just lied too much. If a salesman has to lie about his product, it probably isn't a good value.
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RoseW
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Apr 19, 2013
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beware of pueblo bonito
Salespeople at Pueblo Bonito promise to sell your old timeshare to offset the cost of the new timeshare. In the end you are just referred to a resale company that does not sell your old timeshare, so you end up stuck with two timeshares and the maintenance fees for both properties. Beware of this company if you go to Mexico. I recommend you to read these articles about timeshare scams in Mexico:
http://www.timesharescam.com/
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RoseW
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Nov 5, 2013
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Mayan Palace Timeshare Scam
I am just shocked that the Pueblo Bonito timeshare property has so many complaints dealing with the same issue as I am having. I purchased a Jr. Suite in April of 2013 and the sales person (Carlos Lopez) completely lied to me about what I would receive with the purchase. When I first phoned Carlos to discuss my purchase I never was able to reach him. After two months of calling and sending e-mails to Carlos, I phoned member services and reservations and was informed that Carlos was no longer employed there and everything he told me was not true (misinformation). After I was given this information, I was referred to a person by the name of Ramon, whom I was told to contact regarding any questions I may have. Again, after several times of trying to reach Ramon, I was informed that he was no longer an employee there. I purchased my Jr. Suite with a down payment on my credit card and paid the balance with a check because I did not want to finance anything. I have asked over and over again for my Certificate of Ownership and to this date I have not received it. It seems like this is a pattern with PBSB as a scam. The sales person tells you all these lies to get you to purchase. I believe that Carlos and Ramon are both still employed there:
http://www.timesharescam.com/timeshare-complaints-resorts-black-list/4-pueblo-bonito-timeshare-complaints/
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