Purity Makeup |
| United States |
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Consumer reviews about Purity Makeup |
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Purity makeup not in business to sell
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Jan 3, 2012
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I think this is very poor customer service.
I can't get anything out of them either. It states that without the RAM # they won't accept the merchandise. It states that they will refund if not happy. If you read small print and they've got about 6 pages of purchase agreement for one to read, it give 10 from ship date. My purchase was on Dec. 1 and I received the package, according to them Dec 8. Let me see that gives 2 days to return item. I didn't even realize there was more to be billed or shipped until I saw my credit card statement and I was charged on Dec. 1 and Dec. 28th. I called and could not get any info for returning item. I went back on website and saw multiple instructions that I had not seen the first time I visited the site. I had not intended to purchase anything the first time. I just wanted to look at the items. Stupid me I put in my card number and bam 10 days later there was a package on my doorstep. Now when I call or when I go on line I get the message account canceled and can not the the RAM number. This place is not in the business to sell only to steal.
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ksweet009
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Jan 30, 2012
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I think this is very poor customer service.
I am having the same problem with this company it is almost impossible to get in touch with a customer representative. I placed an order December 21, 2011 I was not happy with the product. I returned the order a bottle of tinted moisturizer along with concealer for an exchange on January 3, 2012 it is now February 1, 2012 I am still waiting.
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