RBS (ADCB) |
| United Arab Emirates |
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Consumer reviews about RBS (ADCB) |
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bijus
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Dec 18, 2011
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Harassment by credit card collections staff
Dear Sir / Madam
I am Biju Joseph I had took a loan & Credit card from your bank for AED 72167 (Dirham seventy two thousand one hundred and sixty seven Only).Last three months before I got operated for FISTULA and I spend AED 20000/- (Dirham Twenty Only) for my treatment. As you know that now my salary’s one part is already deducted for the loan, but nowadays one of your Executive is sending SMS that bank is going to hold my full salary for the loan deduction. Please make your Executive understand that if I will not feed myself how can I survive in this country. As per the UAE labor law I cannot work in any other company (Full time / Part time). Please see the attached medical documents for reference so that you can understand how much pressure I am holding. Kindly cooperate and deduct a part of my salary not the whole. One more request as the deduction is already on kindly stop the collection department’s call & SMS.
Thanking you,
Yours Truly
BIju Joseph
Account Number 187364032001
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Melsa
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Jan 5, 2012
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Harassment by credit card collections staff
ADCB is the worst bank ever... Manner less and rude collections staff... they don’t know how to talk ... and continuously harass & threaten their customers...and are liars as they put words in your mouth...they should be trained on how to speak...
Word of advice: Don't ever accept a credit card or loan from ADCB... initially they will sweet talk you into getting one and later they will make your life a living hell...
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Suresh Krishnan
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Mar 5, 2012
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Harassment by credit card collections staff
I agree 100% - ADCB is the worst I have experienced in UAE. My salary account initially was in ABN AMRO, then it became RBS and then taken over by ADCB. I had personal loan from ABN, I topped up it twice whit it was RBS and never had a problem about repayment. Now since it has taken over by ADCB, they are acting very rude unnecessary blocking my funds just the salary being transferred one day late (due to banks delay). And yes, when I call the response is very bad..the collection staff, rightly said is very rude and doesn't know how to talk. I have never defaulted any of my installments, but ADCB staff is talking as if I have committed some crime.
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