Not great customer service

I was hoping to go.. they had alot of botched surgery's and women with rings and money stolen I changed my mind and wanted half my deposit back.. they proceed to make up a fake appointment and then tells me I didn't cancel in 30 dsys.. well I paid February 28th and surgery was on March 17th.. no 30 days to cancel.. then kathy proceeded to bring up I'm American because I want my deposit back.. so nope you all will know how they feel about you when you are there.. YOU ARE JUST A AMERICAN. I still want my half of deposit back. its not Like I requested full amount just what I should have back! To make up a 2016 appointment to not have to return half of my deposit is scandalous. Also a lot of these women who have been messed over post in the group and are muted or blocked. Which is why the is a rio bravo experience group you should join to see all of the reviews not just good ones. Wish it was around before I paid.