RIU Hotels |
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Consumer reviews about RIU Hotels |
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L Kuhn
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Feb 29, 2012
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Riu Class Membership
totally agree, just got back from a week at RIU TROPICAL BAY and would say.. DO NOT BOOK HERE agreed customer service is lacking severely with RIU hotels on a whole and we will not book them again nor recommend to anyone else.
We travel every year and this was the first and last stay with any RIU hotel! there are so many other chains with actual customer service.
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Coteek
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Feb 29, 2012
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Riu Class Membership
I gave up on RIU 6 years ago.
We were family of 18, everyone got ripped of by additional charges, front desk had rudest, nastiest &^%$ working there. They forgot to call for our ride to airport. We had to grab a cab. I wrote letters after letters to get refund... useless. As long as I can afford to go on vacation I will never spend a dime at RIU.
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chillijava
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Mar 23, 2012
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Riu Class Membership
i am having a problem with a riu hotel and a scam that is going on in this particular hotel but i cant find an email address for their head office in spain, does anyone have this?
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