Illegal business practices
This is so encouraging to hear that others are having the same issues. We moved out a few weeks ago and got the letter. They are trying to charge us for things that we actually put on our move-in checklist as damaged! They sent a fake checklist and tried to play it off like it was ours. When I called them out on it, they admitted that they had the original but refused to send me a copy. Fortunately I recorded my phone calls with them so when they try to lie about it they will be screwed. I had one call where Crystal started yelling at me saying i still owed rent money and then when she relized that she was wrong, she just hung up on me! Also, I haven't mentioned to her that I was living in their apartments while going to law school. I am filing a lawsuit against them next week for civil fraud, but I think there may be enough people out there to file a class action lawsuit as well.