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Royal Holiday

United States

Consumer reviews about Royal Holiday

Kera/Lorra
Jan 19, 2012

they lie. I want my money back

In August, 2011 we attended one of those supposedly 90 minute presentations and after 5 hours of tag team negotiations, we signed this contract only under with the representative’s assurance that Royal would purchase our current timeshare which we have with Wyndham Resorts.

The deferred amount was said to be the price Royal would pay for our Wyndham timeshare. It was stated that once the acquisition process began, Royal would contact us and request that we forward our deed to them. It was also stated that Royal purchased timeshares on a regular basis to be either rented out, sold or gifted. After reviewing the contract again I see that the amount is said to be due to Royal. Had the representative not agreed to buy our Wyndham timeshare we would not have agreed to purchase with Royal but I suspect that was the intent.

When the representative assigned to our contract, Sandi Gonzalez called inquiring how we intended to make the remaining payments, I asked when the process of purchasing our Wyndham timeshare would begin, she stated within two to three months.

On December 19, 2011 I spoke to another representative (name unknown) who stated she did not see information regarding the purchase of our Wyndham timeshare. She stated she would inquire. I have yet to hear from her or anyone from the Royal organization.

After my conversation on December 19, with the unknown representative, I searched for more information regarding Royal Holiday. I am not surprised that Royal was rated “F” by the BBB. I also viewed a 20/20 segment regarding other purchasers being scammed by Royal Holiday.

After reviewing the contract further we see that you never intended to purchase our Wyndham timeshare. The sales representative lied, which from researching the company is consistent with the information I found.

Shame on you
I

andreaV158
Feb 29, 2012

they lie. I want my money back

Royal holiday is one of the worst timeshare hotels, with they high pressure sales tactic, and how they are willing to lie to their clients just to get a sale done. and their customer service is one of the worst too, you will never get a phone call answer from this people. you are one of the lucky ones if you do.

http://www.timesharescam.com/timeshare-scam-mexico/royal-holiday-timeshare-3

whythelongfaces
Mar 7, 2012

Misrepresentation

I guess the word NO never occurred to you?

KellyRhds
Mar 17, 2012

Misrepresentation

is sad that the sales person doesnt owned to their word and they keep liying to you to make you believe this is the membership you want to purchase and that you are in so much need.

here is another blacklist for Royal Holiday where more complaints appears.
http://www.timesharescam.com/timeshare-scam-mexico/royal-holiday-timeshare-3

KellyRhds
Mar 19, 2012

Fraud

more often than ever, a timeshare presentation is commonly base on a "trade-in" which means that the resort will "take-in" a previously owned timeshare of yours to paid off the new membership with them of course the sale associate lack to tell you that the resort itself does not engage this kind of transactions but a third party and is not guaranteed that your timeshare will be sold. so by the end of the 60-90 days is up, you are a now owner of two timeshares.

to have a better understanding of my comment you can read the article about timeshare resales and what is really about.
http://www.timesharescam.com/timeshare-cancel/timeshare-resales-timeshare-frau-6

KellyRhds
Mar 31, 2012

Fraud company

trade-ins are often offer during the presentation to get you to sign the contract making you believe that the resort itself will do the transfer or sale of your previous timeshare, when later found out its not true and that a third party is involve is when you start believing maybe it was not what they sold you.

here is another blacklist for Royal holiday, fill with more complaints about their lies and empty promises

http://www.timesharescam.com/timeshare-scam-mexico/royal-holiday-timeshare-3

KellyRhds
Apr 2, 2012

Mislead

its a shame when the sales associate doesnt provide you with the enough information at the moment of the presentation to let you make the right decision, shame on them when they lie and make empty promises to you just to get you to sign, they rather have a bunch of unhappy members, rather than have a small number of happy members.

here is another blacklist of Royal Holiday with more complaints made to this resorts, we are not the only ones.
http://www.timesharescam.com/timeshare-scam-mexico/royal-holiday-timeshare-3

Sari
Jul 1, 2012

Royal Holiday Club (=IFG)

Why the representatives lie? Because they do whatsoever for the money? Or are they the ones run 'RHC' as so called share owners as well? Someone talked them in... to the 'business' but what 'they' promised to them?

They do it only for the money?

And why those representatives lie to us - because they were lied also... or just for the money? So in that case they were lied also doenst that make them victims as well? But victims of who? What is the party circulates this? And why they are never told to us - names given in public? Why they dont even seem to exist to us? Just anonymous? Because if they were - it would have showed up to be.... what? A big lie? Or a global fraud? Or what?

If it was an honest business - they would have done whatsoever to have happy members instead all of these complaints. And they just took 14.000,00 from my pocket like that?Odd. When they violated the contract they should have done something about it. And its been a year and a half since they put me out of the payment system (I never made a cancellation), and still not giving me any propriate service to resolve anything? Only circulate nothing in my case... or lie.

Sari
Jul 1, 2012

IFG - a lie itself?

And what has happened to me by IFG, it only showed me it to be in my case.... very much involved. For me IFG is a lie... a big fat lie itself to me.. I know that 'the bank' is never responsible for its clients' issues or whatsoever, but 'the bank' cant be the company as its client I dont think. They cant be the same - thats my point. Of course I dont know about the laws - are they the same with the banks and financial groups, but anyway... And in case they would be the same would have the best protection ever to run this kind of business without getting caught.

Of course the intention might have been an honest business also in this, but in that case its odd that they dont resolve anything when its even written in their own website (FNTC's)--- about the protection of the clients and third parties etc.

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