Russian Food Direct |
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Consumer reviews about Russian Food Direct |
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Diablo
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May 7, 2012
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russianfooddirect.com is a fraud
russianfooddirect.com is a fraud! I ordered some stuff from them and they attempted a fraudulent charge on my card within days from that. I never got my product as well. Beware!
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marta lion
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May 8, 2012
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fraudulent activity
Beware of purchasing food from this store! They stole my card information and tried to overcharge me.
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just me
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Jan 24, 2013
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russianfooddirect.com aka Russian Shoppe are thieves and liars
Russianfooddirect.com aka Russian Shoppe DID overcharge me on my credit card. Later when I contacted them they pretended like it didn't happen and the fault was with my bank and said I should check with them. Beware, thieve business, do not buy from them!
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clairenaumov
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May 7, 2015
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horrible customer service
I had horrible customer service ever. They forgot to put one item in my order and when I called them, they called me a liar. Never ever going to buy anything from them again.
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DerbyNick
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Jul 16, 2015
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DO NOT ORDER FROM
Ordered caviar from them and paid for next day air delivery they shipped it 3 day delivery caviar all went bad. Refused to replace, called me liar then no response to further emails. NO NOT ORDER from them terrible customer service and terrible service.
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o88
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Dec 18, 2015
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Liars
Be careful ordering anything from them, they don't send you everything that you order. Then when you get a hold of them they call you a liar and say that the order was fulfilled. Will never buy anything from them again.
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Pertovna
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Dec 23, 2015
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Expired food
They can send expired products to you and never will replace them or refund money. They provide terrible customer service .For your money You will have only problems .
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schatzh
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Jan 30, 2016
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Expired food, awful service
They send expired product to me and do not want relapse it or give the refund. The customer service is awful and terrible. Try to contact to them, do not to give any information about supervisor's name or business owner. No respect at all. Just still my money out of me and do not want to get any responsible for it.
Awful service and site. NEVER use it, never buy nothing from this site!
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1985
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Feb 23, 2016
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DO NOT USE RUSSIANFOODDIRECT
RussianFoodDirect (also known as Moscow on Hudson) sells expired and inedible products. The customer service is awful. They will not issue you a refund or accept a return.
NEVER, EVER buy ANYTHING from RussianFoodDirect!
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goolie
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Jul 28, 2016
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Steal from me
Bad experience with this store. They should be shut down. They misplaced my order, forgot to put some items into my order. I tried to contact them at least 5 times, email was bouncing back because their mailbox is full. It was my first and defiantly the last order with the store.
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Aruba
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Dec 30, 2016
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Missing items from my order
I have ordered over $170 worth of stuff, because I wanted to give some Russian presents to my American co-workers. There was one item missing from my order, very inexpensive item, I must add. In addition, they sent me one wrong item, less expensive than the original item I paid for. I called the number on their website, and the gentleman, who answered the phone, was not exactly rude, but had an attitude and was not very helpful. I don't regret shopping at their site, because the items they did send me were very well packaged and we're not expired, but customer service really needs improvement.$10 is not a huge loss for me, but, obviously, it is a huge deal for this store. It is weird to experience this kind of service here in the United States, very sad.
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Maria12
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Dec 29, 2017
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Wrong item
I ordered more than $100 worth on their website. Items arrived well packed, BUT among everything else I ordered salo. I received just a piece of smoked pork meat with NO salo in it AT ALL! Very disappointed, I was really waiting for the salo.
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