Safe Home Security, Inc. |
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Consumer reviews about Safe Home Security, Inc. |
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VDW'S DRAMA MINISTRY
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Dec 27, 2011
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There is no out of the contract!
Hello, I agree with all of the previous complaints!
I am a senior citizen in Cleveland, Ohio and I purchased this alarm system in 2004 when they were going by the name of "SAFE HOME SECURITY" one year later they changed names to "SECURE AMERICA" and did not tell us at all! We had over 6 robberies, no notification was given to the police department and the alarm company would call out of no where while we were sitting in the house saying "the system had alerted them of a robbery going on at the same time!" Please note, this call was received while we were sitting inside the house, without any doors or widows open and the alarm did not even make a sound at all! Then the last robbery occurred when the widows were broken and the back door was pried open and again the alarm did not go off, When we came in the house the "so- called" alarm system recited "doors and windows on" so we would not have known of the break in if we hadn't seen the back door pried open! This company is a POOR EXCUSE FOR AN ALARM SYSTEM. They are currently sending a huge bill for over $900.00 this is ridiculous, the service that we had received isn't worth 9 cent! DO NOT BE A SUCKER FOR THIS COMPANY! THEY ARE REFUSING TO TAKE THE BOX OUT OF OUR WALL, AND STILL SENDING A BILL AND THE ALARM DOSENT EVEN WORK ! I have personally written letters over and over again asking them to remove the system and no one has come out to do that. We have lost over 4 to $5000.00 in repair and replacement of merchandise thanks to the company called "SAFE HOME SECURITY" OR "SECURE AMERICA". This company is a fraud, they want to take you for your money and you also loose more with them than without them.
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246810
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Jan 4, 2012
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Harassing former customers
SAME AWFUL EXPERIENCES AS EVERYONE ELSE. TERRIBLE BUSINESS PRACTICE, TERRIBLE CUSTOMER SERVICE, ARROGANT STAFF, NO WAY OUT...EVEN AFTER YOUR THREE MISERABLE YEARS ARE UP. HANDS DOWN THE WORST COMPANY I'VE DEALT WITH IN MY 10 YEARS IN NORTH CAROLINA. I WILL BE CONSULTING WITH AN ATTORNEY TO SEE WHAT I CAN DO TO KEEP THEM FROM HARMING ANYONE ELSE
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CHARLES DOLLE
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Mar 13, 2012
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There is no out of the contract!
Hello, To who it may concern.
I also have Safe Home Security. My custemer id # 305380 name Charles Dolle. I had a service tec come out to check the sistem. Since I was the second owner of the home. service tec tells me everything is working as it should. just like it did for the previous owner. I paid the tec 123.00 for a twenty minit viset. I was happy untill I had to replace 2 leaky rotted windows.Come to find out the wires where not even hooked up!!! The so called brackedge buttons wires where just drilled and stiffed in to the window cill WHAT THE F***!!! So I called and explained the situation on 8-1-20011 I was told someone would get back to me. I called again on 8-10-2011 same story and I waited, no call back. So I called once again 8-20-2011 So here I am MARCH 13- 2012 still going around in circles with safe home security. I told a rep( Scott) I was done with the run around do not send a bill again Safe Home Security was dead to me. I trusted my home my family and all the contence of my home to Safe Home Security! WHAT IT COMES DOWN TO IS I WAS PAYING FOR SOMETHING I WAS NOT GETTING. I was told by Scott the rep to send this letter to try to clear my account. Sincery Charles Dolle
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