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Safe Touch Security

United States, Florida

Consumer reviews about Safe Touch Security

H8fatpeepL
Dec 20, 2011

Reviews

posted by a Safe Touch Security employee - just like mhs01954 they were suspiciously posted 2 minutes apart
listen Safe Touch Security; if you're going to have positive reviews on a site like this - at least attempt to have them a couple of days apart, not 2 minutes apart - gheesh!!!
so you know - this just actually damaged your reputation and noone with a bit of commonsense would purchase your product.

mhs01954
Dec 20, 2011

Illegal activity

Listen people - there are positive reviews and negative reviews for every company out there. As a customer it is your responsibility to weed out the biased and learn from the unbiased. I am a Safe Touch customer and spent a little bit more than I thought I was going to, however, the choice was very simple for me. All I can suggest is that you give them a call and have them send out a consultant to give you pricing and show you what they have to offer. Then you don't have to make a judgement based on what others say on the internet, you can do what I did and use my own personal opinion. What works for me may not work for others and vice versa. I'm happy and it was an easy decision. Hope this helps. Mar - Apopka, FL

jimmyharts1
Dec 20, 2011

Illegal activity

Like any company, I've read the good review and I've read the bad. I live in Windemere and have been a Safe Touch Customer for about a year now. Didn't have any problems with pushy salespeople, didn't have any problems with the installer, and havent have any problems since. Affordable, yet I wasn't looking for affordable when considering something as serious as the security of my home and family. I'd recommend them to friends or family members. And have. Sincerely, JH

jimmyharts1
Dec 20, 2011

Awful company

Hmmmm, does anyone else here realize that this is the same EXACT email that was SUPPOSEDLY sent by "billy"? So tell me, how can users with different screen names write the same review? Simple...they're all the same person! Surely a competitor just trying to trash this company. Pretty sad - made me want Safe Touch even more!!!

jimmyharts1
Dec 20, 2011

Reviews

Thanks for your response. I am positive that someone with a username equating to "hates fat people" is extremely credible. Good luck in your security sales future. All the best!

nole1988
Dec 21, 2011

Reviews

These complaints about Safe Touch are disturbing. We had a sales person in our home tonight and he was a bit cheesy. I think we will go somewhere else for our security services. What is disappointing is to see how many sites an employee appears to be posting within an unreasonable time after a bad post. That is the smoking gun in my opinion.

H8fatpeepL
Dec 21, 2011

Reviews

i agree nole1988 - seems jimmyharts1 - whom I am positive works there - posts this raving review for himself - narcissistic to the extreme
then of course he has the audacity to return for more punishment after being busted
Safe Touch Security CANNOT be trusted
Safe Touch Security post good reviews for itself
Safe Touch Security has no credibility
Safe Touch Security is trying to scam you out of your money
Safe Touch Security is dishonest
Safe Touch Security cheats
Safe Touch Security steals

lovinlife247247
Dec 22, 2011

Reviews

As someone who has battled obesity most of their life I find it appauling that someone would create a screenname that says H8fatpeepL. I could care less if the inital comments were or were not written from an employee of Safe Touch. But to have a response filled with such hatred is beyond me. Why do you have to hate someone who is obese, or "Fat" as you put it. There is no doubt in my mind that you and your friends are competition of Safe Touch. I just wish I knew which company you all worked for to insure that you are never invited into my home to explain the products and services you provide. If your company would hire the likes of you, then I have no use for them either. Shame on you.

CBMOD
Dec 22, 2011

Reviews

@ lovinlife - check your messages.

H8fatpeepL
Dec 22, 2011

Reviews

funny - lovinlife247247 - seems to have created their profile under the same url as the Safe Touch Security 'prasiers'
nice try Safe Touch Security employees...
and lovinlife247247; keep up the battle

Stefani Arnold
Mar 1, 2012

Illegal activity

Safetouch is a fraud of a company. They tell you that the contract is only for 36 months but in reality it is for 5 years. They neglect to tell you about the first 2 years of your contract are with Wells Fargo since they have to finance through another company and the last 36 months of the contract are with Safetouch. Stay Away!!!

satisfied safetouch customer
Mar 2, 2012

Illegal activity

I would like to express my thoughts speaking from my own personal experience with SafeTouch. My husband and I have been with Safetouch now since 2002, so for 10 years. During these years we moved into a new home and had service transferred. We have always received quality service and have never experienced any problems. When the alarm goes off accidentally, we are always called within 30 seconds to a minute and have only had minor maintenance issues maybe 3 times, which were promptly responded to and resolved by professional people. Our monthly payment is extemely reasonable and has only increased once (by $3.00/month) and that was when we moved to the new home. Again, this is from my own experience, but my husband and I have been VERY satisfied with our service and barring something major, will continue with Safe Touch as long as we have a security system.

JoanEbelle
Mar 26, 2012

Illegal activity

I guess I got suckered in as well. The system broke after paying the 36 months so I figured --- what the heck, maybe I won't re-up with them. I should have checked the Contract! Oh my, I haven't had such an ordeal with a company in 20 years! Their lovely 'Amy' goes home at 5pm on the dot and frankly, that schedule doesn't work with mine so we have been playing telephone tag. Not once during that time has she left a message saying that if I don't pay she would send it to collections. How about something like, 'Hey, Stupid - you are still under contract with us and you have no choice. There is NO early cancellation!" Then at least I would have paid it. Now they want the dang $150 'reinstatement' fee... ha.. the thing didn't work anyway... exactly what am I reinstating? BE SURE YOU PHYSICALLY CHANGE THE WORDING OF THE CONTRACT before you sign!!!

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