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sandos reservations/ vacation package

United States, Florida

Consumer reviews about sandos reservations/ vacation package

JO23
Mar 20, 2012

purchase of a vacation package and no vacation!

SANDOS RESERVATION.COM HAS NUMEROUS WEBSITES, PHONE NUMBERS AND EMAILS THAT IS NOT VALID. 866-663-6741.& 888 676 -5871 THEY NEVER ANSWER!!.THIS SUCH COMPANY HARDLY EVER ANSWERS THE PHONE. ONE TIME A GUY KEPT HANGING UP THE PHONE MORE THAN 7 TIMES AND ACTS WEIRD. I WAS FORCED TO SIGN THE DOCUMENTS OVER THE PHONE TO AUTHORIZE A $800 CHARGE A TRIP TO CANCUN FOR FOUR PEOPLE. AFTER 50 PHONE CALLS THEY SAID CANCUN IS NOT AVAILABLE AND IS NOT IN PEAK SEASON AND I NEED TO PAY $300 PER PERSON ADDITIONAL THAT IS NOT INCLUDED IN THE CONTRACT. I PU T A CLAIM WITH MY BANK . MY CLAIM WAS REJECTED CAUSE I SIGNED THE DOCS AND NEED TO PROOF IN PAPER WORK! THIS IS A TOTAL FRAUD AND THEY KEEP GETTING AWAY.

JO23
Mar 20, 2012

purchase of a vacation package and no vacation!

I got a flyer from a co worker from a travel agency called holiday mexico, sando reservation purchased a trip to cancun and was told to sign a e-ticket while i was on the phone to authorize the charges. It turns out the contract said we are not responsible for cancellation.
After so much struggle to get through they started changing their rules and regulations that there is more fees exceeding $99. THe contract indicates there will not be exceeding $99 fee per person. Lost complete trust with this fraudulant company.. How do I proceed into putting action against this company as Fraud. Chase supports the merchant that it has my signature and says that's the end of it. Is there a group lawsuit we can file for all the people that lost their money like I did... please contact me [email protected].

asdfiekasfh
Apr 8, 2012

purchase of a vacation package and no vacation!

I recieved this fax with advertisement for a jamica, cobo, or cancun all inclusive vacation package for 199 per person. There was another faxed I recieved that had something simular W/airfire. The Number on the paper work w/airefare all inclusive didnt work so I called the other number Holiday MEX to see what this was all about. The sales agents were very pushy with collecting money up front. Eventually I was able to get them to honor the other flyer W/airfare and paid the $199x2 once the sales agent answered all my question. They sent ane-contrct that I signed that stated more fee my apply in peck season. I became fraustrated and stated Ill take a vac. package out of peak season they said that will be more too $199 per this wasnt in the contract. I contacted my bank after debating with these people for dayaand told them the issue with this company honoring the signed contract. my bank reversed the charges and im waiting for these people to respond to honor the contract or dispute my reverse.

RoseW
Apr 29, 2013

Royal Elite Timeshare Scam

Sandos reservations is related to the Royal Elite/Sandos resorts in Mexico, If they call you, HANG UP and stay away from them. They are deceitful and misleading. This is another forum with more complaints made on both companies:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

HenryC
Nov 21, 2013

Royal Elite Timeshare Scam

The Royal Elite timeshare resorts have the worst customer service ever known.. a timeshare membership shouldn’t being sold for the purpose of renting it out for a profit. it is not an investment. you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare membership, you shouldn’t purchase it at all. This is another forum with more complaints made to Royal Elite timeshare sales tactics, we are not the only ones.. this needs to stop:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

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