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Santander Bank

United States, Massachusetts

Consumer reviews about Santander Bank

rmoreno
Dec 9, 2011

Vicious and unprincipled

I get multiple calls from Santander daily. The problem I have with them is that I turned in my
vehicle when I could not make the payments, I assume they sold the vehicle and got something for it. They keep calling at all times of day using different fake phone numbers, or "unknown" numbers. They want to collect all of the loan amount. I have not talked to them all of this time. I thought I had a good working relationship with Citi Financial until Santander took over.

CJB57
Jan 30, 2012

Vicious and unprincipled

There is a class action lawsuit in process by a lawyer Gary Green, Little Rock, AR.

You might want to check this out AND if you chase Santanders name you will find out the penalty they received for being friends with Bernie Madoff.
Santander can't find anyone to do repos in my area...I guess the repo people like being paid and Santander picks up vehicles 3 days after repo, even if you have the money you won't get the car back.
Side note...anything that is in the repoed auto is STILL YOURS and this is made plain by the Federal Government and 50 States as well as DC.
The finance company has NO RIGHTS to your property. Some states allow a reasonable fee, mostly $50.00, but Santander is known to throw out everything in repos.

Shante
Apr 1, 2017

Bad customer service

Kiesha at Mattapan branch MASS, was very rude
TOLD ME I WAS TALKING TOO MUCH AND WHAT I WAS SAYING was IRRELEVENT. I NEVER WITHDREW MONEY OUT OF MY NEWLY ACQUIRED SANTANDER ACCOUNT BEFORE. I was explaining what i wanted to do. Then she had an attitude and kept yelling next when i wanted to count out over 3 grand in cash at the twller station.

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