Sears Master Protection Agreement

9044698783
2652 Sims Cove Lane , United States, Florida, Jacksonville

NO CUSTOMER SERVICE

I have been waiting since June 3 for the parts for my Washer to be repaired It is now July 22). I am told the part is on back order and they have no idea when (or if) the part will be available. The repairman has been out to the house 3 times and won't come back until the part arrives (Makes sense)
I have been on hold with Sears Master Protection Benefits Admin for over 7 hours when some one answered and then hung up on me. Back on hold again. How long am I supposed to wait for a part before I just get a new washer???????? Sears Master Protection Agreement Benefits number 800-376-0557
Sears Customer Service is Non Existent !!!!!!!!!!!!! I want a call from someone on When my washer will be repaired or replace!!! Now on hold over 7 hours... Hung up on and/or disconnected 4 times