Seize the deal |
United States, Virginia |
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Consumer reviews about Seize the deal |
Dhiversion
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Mar 5, 2012
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Refund policy
Totally agree, 100%. How are we, the customers, supposed to be mind-readers about whether a company will stay in business? I just had the very same experience with a voucher I purchased in another state for another restaurant. Voucher has not expired, but the restaurant is out of business. The "customer service representative" (and I do use that term VERY loosely) informed me I would get no refund, but apologized for any inconvenience. Yeah right! I warn everyone to stay away from all SEIZE THE DEAL opportunities. Their policies and actions should be deemed illegal. They have basically robbed us of our money. Word of mouth goes a long way these days, and I'm sure the small amount they are stealing from us won't make up for the bad reputation they are now getting. They could learn a thing or two from Restaurant.com who ALWAYS issues a refund if the restaurant goes out of business.
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