Never use Vpost!

Singpost is Singapore's oldest and national deliver post services. I am astonished that your contact centre is manned by overseas foreigners who are rude and have no accountability. Email and feedback sent to your email addresses also went ignored. Short of going to your board of directors, there is absolutely no way to speak about my issues with fellow Singaporean! What happen to our postage service?
I have so many pending packages and have been calling the hotline every day talking to different foreigners. One even conned me to be put on hold so that I can naturally drop off from the call.
Please avoid using their service if you can help it. Paying more to get good service and retain your sanity definitely makes better sense. Pls use other companies! Being the oldest national post is just a name. Their service is nil.