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Smrt

Singapore

Consumer reviews about Smrt

213user
Jun 3, 2017

Bus sped pass

Around 6.20ish in the morning of 4th june 2017, the bus driver of service no. 165 failed to stop at the bus stop (53099) despite having seen me waving for it. I admit that i had my head turned away from the road at the very moment when the bus came. However,it sped past so quickly without giving me any kind of acknowledgment at all (e.g. a light press of the horn ). Because of this, i was late for work. How frustrating to be up so early and yet end up reporting late for work due to a extremely short moment of distraction that i had. ( and for the record, im the kind that always has their eyes glued to the road the rest of the time. It was just a few seconds where my head was turned away today) I hope bus drivers will try their best to give people at the bus stop a heads up instead of just speeding past, trying to skip the trouble and hoping we dont notice.

Alan118
May 13, 2018

Horrible Svc 963 driver

I took bus from AYE stop Blk 426 ard 9.45pm and alighted at 10.03pm at after the church on Tlk Blangah rd. At first stop when I got on, Driver stopped very far in front of me about 2 metres (that is when he just reach stop and alighted 2 passengers ) and refused to come in front even though no traffic Nor bus in front, and the stop still has about 2-3 metres left ! When I asked him why he was very rude and say in a very loud voice he is at the end of the pillar already when that is not true! When I was getting off I said that’s not True and he said best is to complain against him if I’m not happy , in a loud voice - he’s mainland Chinese also ... svc 963 v v rude driver!
When I tried to lodge a complaint on the Smrt website it conveniently failed due to error when it’s so much trouble to fill it in! Smrt deserves all the criticisms it gets! Perhaps they shouldn’t run buses svc anymore !

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