Strayer University Online |
| United States, Utah |
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Consumer reviews about Strayer University Online |
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1Unhappystudent
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Dec 19, 2011
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Financial Aid and Staff
I am experiencing something similar with Strayer. I have been a financial aid student with Strayer since 2007. In Sept 2011 I registered for fall classes that began Oct 3.. Registration was successful and I began my classes Oct 3rd. In week 4 of 11 weeks session I received notice from the business office that I have reseached my financial aid limit and that I would be responsible for paying for my classes.($1660.00 each) WAIT, , , , wasn't this something that Strayer should have told me during registration or do they allow people just to come in and take classes without verifying payment? This is not proper way of conducting business. If I would have known this prior to classes I would not have taken the course because I know that I can not afford that amount at this time. I could have applied for a personal loan later in the year to complete my courses. After complaining to the business office, the Campus Director agreed and informed me that I would not be responsible for the class and the balance would be cleared from my account. I am a very thorough person and you cant just tell me something and I not do a follow up of my own. About 2 weeks later I doubled checked my account balance and Strayer was not only still charging me for the class but they were now charging me $1660.00 for 2 drop classes, so you know what I did went back to the campus office to speak with someone. Of course they blamed corporate and said that it was a coporate issue. In the meantime, guess what? I received funds through financial aid and the funds posted to my strayer account leaving me with a credit on my account. Now, I have a refund sitting on my account they will not disburse to me and they are still charging me for drop classes. I went back into the office 2 days later to discuss the refund further and they told me that they refund can not be disbursed until I write a letter to corporate explaining the issue and they advise me to talk about my surgery in the letter so, that the office will be more sympathic because coprorate doesnt like to be told when they are doing wrong. Really? are they serious? This has been going on since Oct 26, needless to say I contacted corporated and they assured me that this would be am issue that will be addressed asap. I have yet to see this issue resolved and winter classes start in 2 weeks. The only reason I stay is because I have 4 classes left to my degree other than that I would have left Strayer University Inc aka Strayer Business School aka University of the unprofessional a long time ago. At this time I am consoleting a lawyer for further advise. If you dont have to dont attend Strayer University they are all about the money and how they can profit from the funds.
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shirlannya
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Feb 25, 2012
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Financial Aid and Staff
I do under stand, This is my last class with Strayer and never had any big issues until now
My financial aide did pay the school but the school did not issue a refund as of yet. It has been two months going into the third month.
They have not clear my account yet.
I think its time to contact the corporate office, it is almost time for the next quarter so where is my money and who do they think have to pay it back to the government
How do I get in touch with the cooperate office
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