Tech Liquidators |
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Consumer reviews about Tech Liquidators |
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ToughLuckFromTL
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Dec 20, 2011
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fraud
This happens all the time with techliquidators. Every item and I mean every single item that is on those pallets has a barcode sticker applied to it, why then can they not keep track of whats on the pallets vs manifest? Watch out too for loads that show thousands of prepaid phone cards with values in the 10's of thousands, they are junk, just plastic, so why would they be advertising them with their retail value on the manifests? I received a load recently advertised as used/returns however they so nicely included a manifest sheet with the items, oddly the sheet indicates that it is a "salvage lot". Thanks TL for your awesomeness.
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Oh wells
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Jan 15, 2012
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False Advertising
I've purchased a few of their auctions from the Shepherdsville, KY location. What I am noticing is that their auctions listed as Used and Returns are accurate. But what they won't tell you is that more than half of the items from the manifest are from their trade-in services. http://www.bestbuy.com/site/Electronics-Promotions/Online-Trade-In/pcmcat133600050011.c?id=pcmcat133600050011
Just go to the BestBuy.com website if you're not familiar with their trade in service. You take an old item that they sell, or used to sell, and then you trade it in for a gift card. You might get something, you might not. Anyway, I'm willing to bet they throw these trade ins to fill up 70% of the manifest which makes the auction appear more attractive with the MSRP rates. You can do your research and estimate the resale values but you won't know until you actually get the auction. Upon inspection and first glance, everything looks like it's there. The retail boxes, properly packaged inside 24x24x24 type boxes. It's when you open the retail boxes and do your quality control that you'll start to see what I mean.
Don't get me wrong, maybe a tenth of the items are from their "30 Day Customer Satisfaction Guaranteed" returns, so these will still appear new. Some will have manufacturer defects; I'd say a good 20% of the entire manifest. End result? 70% of the items are from customer trade-ins, 20% of the items are manufacturer defects (looks new but doesn't work), 10% are like new customer returns.
I've had a range of different items, from blown subwoofers to disgustingly used cordless phones. Whoever used these phones never washed their hands I tell ya. And I'm sure it's impossible to get so many scuffs and smudges on a Philips PD7012 in 30 days so I bet you these April 2010 dual screen players are from their customer trade-ins. Don't believe me? Buy one of these auctions and see for yourself.
Way to go Best Buy, give away $5 Gift Cards for an item with an MSRP of $149.99, and charge a good 15% from all the customers who buy these auctions. That's a net profit of 11% on customer trade ins! How many auctions go up each month? The MSRP is in the millions. So yes, the average auction goes for 15% of the MSRP, and the average month probably auctions up to $10M MSRP of items. 15% of that $10M? $1.5M. Expense? What expense? Like I said, most of these items they get for their auctions are from customer trade-ins! A $5 Gift Card for an item with an MSRP of $149.99, doesn't matter if it's 2 years old! So their expense for these auctions a month would be somewhere around $33K.
Not bad.
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ToughLuckFromTL
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Jan 17, 2012
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False Advertising
Oh Wells, so funny, I agree with how some things are just absolutely disgusting - how about ear buds? I've seen enough wax to make me vomit. Or head sets with a mic boom by the mouth, I think half the people ate their lunch with these in their mouths, gross.
It's a tough job and takes a lean work crew to make any money. It can be done but there is a ton of risk.
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kongfish
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Feb 26, 2012
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False Advertising
I was investigating TECH LIQUIDATORS.com as a possible paying source for returns and such. What I seem to be finding out is that their manifest for 1 is way way way over valued. A 2001 apple G-5 I mac listed at $1799.00 and you can't pay someone to use one for a turkey shoot. I also had questions about the fact that they have a chain of selling that seems to be (A, grade(Best Buy, )(B) Grade, Deal Tree, )( and Best buy Outlet on EBAY), (C.)( Grade Cow Boom.com) (D grade, Tech Liquidators.com D grade meaning; DONE BEEN THROUGH IT ALL you get to buy the ShaTz. How could there be anything of use left if they have 4 different levels of selling their products to maximize they profits and minimize their losses. It seems to be a well oiled machine designed to dump the worst of the worst on any sucker who will ante up the cash for products site unseen. That's their catch, they offer you NO inspection process of any type, they are using their Best Buy name to lure you. Think about it, Have you ever in your life gone to an auction where they say;; OK, Folks Step right up;' what we have here for auction is a picture of a box worth $1799.00 with these products in it AS-IS we inspected them and they are Grade A++ or B- BUT, ' U can't see the items, NO!!! because the condition of something is subjective and varies from person to person, An Item I see as being totally worthless & junk, another man might see as being GOLD, ("especially IF IT IS HIS ITEM HE IS SELLING.") How can you expect any of their employees put a real world value on an item when Best Buy teaches them the BEST BUY grading system, not the real world grading system. and if they are offering products as refurbished and then pulling the old AS-IS trick on you. They have carefully set the system up so you were screwed from the start. If they really wanted to sell these items in the manner which they advertise them. They would have a location and time that a registered member could come and do a simple visual inspection. and have detailed photos of all products posted along with a detailed damaged report. As far as refurbished there should be a warranty on it if it really was refurbished. I know there are a lot of stupid people out there who would buy anything and then complain they got ripped off, i am not even counting them, i am only examining the chain in which Best Buy processes their goods, 1best buy, 2. Ebay best buy outlet.com / Cowboom.com 3.DealTree.com 4. Tech Liquidators.com which should be named, WWW.I Shat U sucker.com if it came directly from best buy and Best Buy had no 4 level CHAIN that the products were funneled through that would be an honest representation of the products you were buying. But unfortunately it's not, Best buy is telling the little white lie store returns, which it is returned, returned from 5 locations as being bad and now they are listing the JACKED UP MSRP as 20% higher then a brand new item. Use your noodle people, this is a big corporation, and their only goal is to make as much money as humanly possible with no regard to the negative affects their lies have on the average person. If there is good stuff coming out of there, someone with deep pockets has paid to pick through all the better stuff before you ever see it anyway. There return policy should be very liberal on refurbished products if they really wanted happy customers and their would be no as-is clause overlapping those products listed as refurbished. It ain't protecting you it is covering them.
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kongfish
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Feb 26, 2012
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False Advertising
Oh yea, think about this, even if they rip you off, Who's going to jail? NO BODY the system itself is set up so that if tech Liquidators were to sell you bags of horse crap that they had listed as; 2012 mac book pros (returns) in excellent condition and you opened the bag and it was nothing but horse turds, if you went down to the local sheriff to swear out a warrant for Fraud, he wouldn't do a 'damn thing' about it. He would laugh at you and tell you to get a lawyer. and then after spending 3-4 grand you might your money back. and no one would go to JAIL For FRAUD. Tech Liquidators system and disclaimers are set up to cover their ass not yours. If Best BUY were a company that wanted their customers to be 100% satisfied with whatever they are selling the would have a process set up so that their morals would easily be seen. I would take then nothing to have detailed damage descriptions along with photos of any damage for each and every product going through the chain. I know many companies that do this and go out of their way to clearly state on each item that this item has (Damage, missing parts, or whatever is wrong with it if anything at all is wrong with it.) So anyone who is foolish enough to buy products site unseen got just what they paid for, AN EDUCATION
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TechLiquidators
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Mar 2, 2012
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False Advertising
Hi All, Most of these concerns have been indirectly mentioned and addressed on the previous page. But a few additional comments will hopefully help keep the thread running on the right track.
While most of the concerns appears to be with missing or damaged items, we can simply say that, if your business cannot handle the risk of an "as-is" no returns sale, it is best to stick to New and Refurbished product on the website. TechLiquidators holds an "A" rating with the BBB, and communicate in plain English the straightforward terms of use for the TechLiquidators website. See BBB review of TechLiquidators: http://bit.ly/BBB-TechLiquidators
The TechLiquidators market does not work for all buyers. But for those who are able to navigate the risk, the profits have been so sustainable that we've been the primary source of thousands of small electronics wholesalers for years.
When we can identify a clear instance of missing items or items arriving in a condition significantly worse than listed on the website, we will almost always issue a partial refund.
With Used/Returned product, you are taking a 50/50 gamble. There are no guarantees about product cosmetic or operational condition: "In most cases, no testing or repairs have been attempted on the listed products. The packaging will be in various states including: opened, distressed and/or missing. There will be units that lack essential components, accessories and documentation. Used/Returns products most likely function or may retain some functionality from the original equipment manufacturers specifications."
With Salvage product, assume that none of it works. That is the definition of salvage Some of the components may work, but absolutely no testing has been done. The main value buyers find in this product is by stripping out parts from various units and reassembling them to build units or by using them to repair other units.
TechLiquidators is a liquidation channel that creates an efficient way for Best Buy to move secondary inventory out of the warehouse, while meeting a demand for wholesalers. We are completely transparent about product condition and the risk involved, but what may work for one buyer may not work for another, so we have to rely on our buyers to use cautious judgement in buying on TechLiquidators.
Because liquidation lots are huge and mixed, they are more prone to error. If you have been the unfortunate recipient of a grossly mis-represented auction, please contact Customer Care and we will do everything we can to rectify the situation for you.
Thank you,
TechLiquidators Customer Care
TechLiquidators
30 Executive Park | Suite 100
Irvine, CA 92614
(888) 602-6963
Mon - Fri 8:00am - 5:00pm PST
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TechLiquidators
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Mar 2, 2012
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fraud
Hello ToughLuck,
We are truly sorry for the negative experience you have had. It is a great frustration for us when our customers do not have their expectations met. If you haven't attempted to receive a partial refund for the phone cards, please do contact us. We almost always issue a partial refund for these errors.
TechLiquidators is a liquidation channel that creates an efficient way for Best Buy to move secondary inventory out of the warehouse, while meeting a demand for wholesalers. We are completely transparent about product condition and the risk involved, but what may work for one buyer may not work for another, so we have to rely on our buyers to use cautious judgement in buying on TechLiquidators.
Because liquidation lots are huge and mixed, they are more prone to error. If you would like to continue to pursue a resolution, please contact Customer Care and we will do everything we can to rectify the situation for you.
Thank you,
TechLiquidators Customer Care
TechLiquidators
30 Executive Park | Suite 100
Irvine, CA 92614
(888) 602-6963
Mon - Fri 8:00am - 5:00pm PST
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TechLiquidators
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Mar 2, 2012
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fraudulent descriptions
Hello Mark57,
We are truly sorry for the negative experience you have had. It is a great frustration for us when our customers do not have their expectations met.
While most of the concerns appears to be with missing or damaged items, we can simply say that, if your business cannot handle the risk of an "as-is" no returns sale, it is best to stick to New and Refurbished product on the website. TechLiquidators holds an "A" rating with the BBB, and communicate in plain English the straightforward terms of use for the TechLiquidators website. See BBB review of TechLiquidators: http://bit.ly/BBB-TechLiquidators
The TechLiquidators market does not work for all buyers. But for those who are able to navigate the risk, the profits have been so sustainable that we've been the primary source of thousands of small electronics wholesalers for years.
When we can identify a clear instance of missing items or items arriving in a condition significantly worse than listed on the website, we will almost always issue a partial refund.
With Used/Returned product, you are taking a 50/50 gamble. There are no guarantees about product cosmetic or operational condition: "In most cases, no testing or repairs have been attempted on the listed products. The packaging will be in various states including: opened, distressed and/or missing. There will be units that lack essential components, accessories and documentation. Used/Returns products most likely function or may retain some functionality from the original equipment manufacturers specifications."
With Salvage product, assume that none of it works. That is the definition of salvage Some of the components may work, but absolutely no testing has been done. The main value buyers find in this product is by stripping out parts from various units and reassembling them to build units or by using them to repair other units.
TechLiquidators is a liquidation channel that creates an efficient way for Best Buy to move secondary inventory out of the warehouse, while meeting a demand for wholesalers. We are completely transparent about product condition and the risk involved, but what may work for one buyer may not work for another, so we have to rely on our buyers to use cautious judgement in buying on TechLiquidators.
Because liquidation lots are huge and mixed, they are more prone to error. If you would like to continue to pursue a resolution, after reading understanding the terms you agreed to upon registration and the stated condition of the product purchased, please contact Customer Care and we will do everything we can to rectify the situation for you.
Thank you,
TechLiquidators Customer Care
TechLiquidators
30 Executive Park | Suite 100
Irvine, CA 92614
(888) 602-6963
Mon - Fri 8:00am - 5:00pm PST
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Stallc
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Mar 8, 2012
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False Advertising
Yeah these guys are a bunch of scam artists...best to avoid them altogether...and if you have the time, money and sanity left after dealing with them in the beginning ...sue them.
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Stallc
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Mar 8, 2012
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False Advertising
Funny thing about Best Buy is they got sued some years back for bait and switch advertising...seems they moved those clowns and that policy to their liquidation dept. Best Buy is a scam to begin with and this company is nothing different AVOID AT ALL COST!
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dtrump
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Mar 14, 2012
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False Advertising
While I have had mild success with techliquidators, the biggest problem is on the site is the buyers. The prices people are paying are absolutely absurd. Couple that with the fact that the high margin items (car stereos, etc..) have been replaced with Retro popcorn poppers and Rocketfish bluetooth adapters (that you are lucky to $.99 out of) and you no linger have a viable business. We have been doing this for about a year (we resell on ebay and amazon) and the math over a year shows that you can usually get about 25 - 30% of retail on a good load. Anyone (I know I've seen reps from techliquidators saying that you should expect 50% of retail) saying any different has been EXTREMELY lucky or is a shill for techliquidators. That 30% of MSRP is REVENUE not PROFIT. So on a $20, 000 lot you should expect to generate around $6, 000 in REVENUE (not profit). Take out all expenses (Returns, Warehousing, Shipping Supplies, Ebay and Paypal fees, and OH YEAH Uncle Sam wants more than ever) and you are looking at very modest profits. The good news is that anyone paying more than 10 - 15% of MSRP on these $20, 000 lots out of Sheperdsville, KY wont be around for long. The bad news is it takes a while to rid the site of these overpaying idiots.
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Anti-SEO
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Mar 14, 2012
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False Advertising
lol at all the SEOs here.
lol complaintsboard
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nduso1
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May 20, 2012
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Tech Liquidators
Tech Liquidators is the worst company to deal with, If you are missing items they will only give you a refund if you are missing over 10% of the items even if you are missing the most expensive items, they go by the quantity. Here is there response, Hello,
>
> We apologize for any inconvenience that this may have caused you.
> Unfortunately I do need to point out or terms. Each time you log into Tech
> Liquidators you agree to our terms. In section 3 of the Terms of Service
> under waiver of Detail Receipt we explain that the manifest on the
> auction is simply an estimate of the items that will be received. Many
> times you ll receive more items then we list and sometime you will receive
> less. It s the nature of liquidation.
>
> Unfortunately we will not be able to offer any type of compensation for
> the missing items. Again. We apologize for any inconvenience.
>
> Thank you,
>
> Jeremiah
> TechLiquidators
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jamesdesi
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Apr 20, 2013
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Missing too much items
Purchased a lot and was missing key items or items of interest. All items of no interest was in the lot. Techliquidators refunded the items of interest with the percentage of the amount for the whole lot.that were missing but im now stuck with items I never wanted to purchase.
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hosies
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Jun 27, 2013
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Tech Liquidators Are Scammers
I'll have to add my experience with TL. They are scammers. Thats the only word to describe them. They lure you in with the first 1 or 2 auctions you buy and then when they see you are a repeat customers, they start sending you pallets with missing items. I understand that the manifest is an estimate, or at least thats what they claim, but the first auction you win, you will receive each and every item down to the last screw, the next auction you win, you will get all the items listed but out of a list of 10 of the same item you will get 8 or 7 and usually those are from the mid range price. Now here's where it becomes interesting, the last 2 auctions I won and received, I say last because I will never ever buy again from them, were missing the items which are listed at the top of the manifest, the very first and most expensive MSRP items. One pallet was missing a microwave! As I mentioned above, I undersand and accept a miscount, they say there will be 10 iphone covers and I get 9, ok thats fine, but you say there will be 1 huge microwave thats on the top of the list with the highest MSRP and not be on the pallet thats something else, thats what a scam is! To break it down for you, I got a pallet missing a microwave and a 22 inch screen, both have a substantial size and cant go unnoticed. Another pallet I got is missing a 32GB Zune MP3 player, the three items mentioned had the highest MSRP and were the first items on the manifest. I am not assuming that those items will make me rich if I received them and I am not dumb enough to fall for their total MSRP because I know the dollar amount is inflated. When I look at the total amount the first thing I do is divide by 2, and on further inspection sometimes I go as low as divide by 4 and bid accordingly. For example if they claim the total MSRP is $10,000, before even looking at what the auction includes, I assume the MSRP is $5,000 in the real world, then I look at the manifest and see what is "supposed" to be included and conclude that the MSRP is $2,500 and wouldn't let my bid go above $1,000 to keep room for profit, so thats why a $200 item that goes "missing" does make a difference when when you look at the numbers realistically, but if you take the advertised MSRP at face value, you would think, how big of an effect does $200 make on a $10,000 MSRP.
Bottom line. Don't buy from them. You will be scammed and you will lose money.
Cheers!
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wafie213
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Jul 5, 2014
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Rip OFF
The Website is a real rip off. I purchased an auction from them saying it is returns and used items, and after I received it and inspected it I found it is all salvage parts. From their description it shows it is used and in working condition items. So I called to see what they can do for this. They said it is sold AS-IS, and the customer service they have are very rude. The so called "Jeremiah " is an A...
I had to call my credit card company to get my money back. After I spent over 500,000 on their website they blocked my account. I will never buy from this website again.
Be careful. It is a company owned by bunch of thieves.
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