TechLiquidators.com |
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Consumer reviews about TechLiquidators.com |
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TechLiquidators
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Mar 2, 2012
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Fraud, Bait and Switch, Thieves
Hello dontbuy,
We are truly sorry for the negative experience you have had. It is a great frustration for us when our customers do not have their expectations met.
Most of the concerns mentioned have been indirectly mentioned and addressed in previous threads. But a few additional comments will hopefully help keep the thread running on the right track.
While most of the concerns appears to be with missing or damaged items, we can simply say that, if your business cannot handle the risk of an "as-is" no returns sale, it is best to stick to New and Refurbished product on the website. TechLiquidators holds an "A" rating with the BBB, and communicate in plain English the straightforward terms of use for the TechLiquidators website. See BBB review of TechLiquidators: http://bit.ly/BBB-TechLiquidators
The TechLiquidators market does not work for all buyers. But for those who are able to navigate the risk, the profits have been so sustainable that we've been the primary source of thousands of small electronics wholesalers for years.
When we can identify a clear instance of missing items or items arriving in a condition significantly worse than listed on the website, we will almost always issue a partial refund.
With Used/Returned product, you are taking a 50/50 gamble. There are no guarantees about product cosmetic or operational condition: "In most cases, no testing or repairs have been attempted on the listed products. The packaging will be in various states including: opened, distressed and/or missing. There will be units that lack essential components, accessories and documentation. Used/Returns products most likely function or may retain some functionality from the original equipment manufacturers specifications."
With Salvage product, assume that none of it works. That is the definition of salvage Some of the components may work, but absolutely no testing has been done. The main value buyers find in this product is by stripping out parts from various units and reassembling them to build units or by using them to repair other units.
TechLiquidators is a liquidation channel that creates an efficient way for Best Buy to move secondary inventory out of the warehouse, while meeting a demand for wholesalers. We are completely transparent about product condition and the risk involved, but what may work for one buyer may not work for another, so we have to rely on our buyers to use cautious judgement in buying on TechLiquidators.
Because liquidation lots are huge and mixed, they are more prone to error. If you would like to continue to pursue a resolution, after reading understanding the terms you agreed to upon registration and the stated condition of the product purchased, please contact Customer Care and we will do everything we can to rectify the situation for you.
Thank you,
TechLiquidators Customer Care
TechLiquidators
30 Executive Park | Suite 100
Irvine, CA 92614
(888) 602-6963
Mon - Fri 8:00am - 5:00pm PST
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|
TechLiquidators
|
Mar 2, 2012
|
Fraud, Bait and Switch, Thieves
Hello dontbuy,
We are truly sorry for the negative experience you have had. It is a great frustration for us when our customers do not have their expectations met.
Most of the concerns mentioned have been indirectly mentioned and addressed in previous threads. But a few additional comments will hopefully help keep the thread running on the right track.
While most of the concerns appears to be with missing or damaged items, we can simply say that, if your business cannot handle the risk of an "as-is" no returns sale, it is best to stick to New and Refurbished product on the website. TechLiquidators holds an "A" rating with the BBB, and communicate in plain English the straightforward terms of use for the TechLiquidators website. See BBB review of TechLiquidators: http://bit.ly/BBB-TechLiquidators
The TechLiquidators market does not work for all buyers. But for those who are able to navigate the risk, the profits have been so sustainable that we've been the primary source of thousands of small electronics wholesalers for years.
When we can identify a clear instance of missing items or items arriving in a condition significantly worse than listed on the website, we will almost always issue a partial refund.
With Used/Returned product, you are taking a 50/50 gamble. There are no guarantees about product cosmetic or operational condition: "In most cases, no testing or repairs have been attempted on the listed products. The packaging will be in various states including: opened, distressed and/or missing. There will be units that lack essential components, accessories and documentation. Used/Returns products most likely function or may retain some functionality from the original equipment manufacturers specifications."
With Salvage product, assume that none of it works. That is the definition of salvage Some of the components may work, but absolutely no testing has been done. The main value buyers find in this product is by stripping out parts from various units and reassembling them to build units or by using them to repair other units.
TechLiquidators is a liquidation channel that creates an efficient way for Best Buy to move secondary inventory out of the warehouse, while meeting a demand for wholesalers. We are completely transparent about product condition and the risk involved, but what may work for one buyer may not work for another, so we have to rely on our buyers to use cautious judgement in buying on TechLiquidators.
Because liquidation lots are huge and mixed, they are more prone to error. If you would like to continue to pursue a resolution, after reading understanding the terms you agreed to upon registration and the stated condition of the product purchased, please contact Customer Care and we will do everything we can to rectify the situation for you.
Thank you,
TechLiquidators Customer Care
TechLiquidators
30 Executive Park | Suite 100
Irvine, CA 92614
(888) 602-6963
Mon - Fri 8:00am - 5:00pm PST
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