Techzilla

18558972280
3580 nw 56th st, United States, Florida, ft. lauderdale

Rebate

I purchased a Zyxel NBG-416N wireless router from Techzilla. I was told my rebate of $69.99 would take up to 10-16 weeks. I submitted my forms In April 2013. They said they received my paper work for my rebate in May 2013. When I had called to check on my rebate status at the end of Aug. 2013 the customer service told me I should be getting my rebate check in the mail Sept 15, 2013. I called today to see where my check was (Oct 18, 2013) and they said they would have to expedite it and it can take up to another 7 weeks. This is so wrong I don't know how this place still is in business there are so many complaints against them regarding this same issue with getting rebate checks out. I have already waited almost 22 weeks when I was promised it would take 10-16 weeks. Not sure if I will ever see my rebate. The customer service was rude and (I really couldn't understand their broken english). knew what was going on because I was placed on hold for 10 seconds if that when she came back with why I didn't have my check.Her response was because "This happens sometimes" I was then offered coupons $200 worth of coupons. I told them I wanted my check for $69.99.I think they were hoping I would of forgot about my rebate. So once again she told me could take up to 7 more weeks this is ridiculous! I will never use Techzilla services again!!