Faulty products, appalling customer service

hi I bought a teka dishwasher in malaysia. it took 9 weeks to get it repaired it is only 15 months old.The engineer sent to fix it was useless.I KNEW MORE ABOUT THE MACHINE THAN HE DID... He also tried to charge me RM480 for a part he did not fit. I contacted head office TEKA in KL and they would not answer my calls.so if u want a machine that breaks down after 15 months and a service engineer who knows nothing about dishwashers but is a crook .A head office that takes 9 weeks to send the crook then will not discuss the matter with u dont say i did not warn u D J 09 567 7153