Telkom |
| South Africa |
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Consumer reviews about Telkom |
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Ingco
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Mar 6, 2012
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SLOW ADSL Line speed,
I have the exact same problem, i have logged about 5 complaints and had their technicians out. My line has been cutting out for about 5 months now and i cant find a solution!!! I hate Telkom and everything they stand for "monopoly" privatise this sector and you will see results!!!
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Joe456
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Mar 7, 2012
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Upgrade
You cannot complain about Telkom's service because there is none. As long as it remains a state run business you will not receive any service delivery because they dont know the meaning of the word. A customer is a nuissance that they can do with out. Recently, my wife and i, went to the Pavillion branch in Westville and the lady behind the counter was doing her nails and her makeup while we waited at the counter. She asked us what we wanted and told us that some one would attend to us. She then got up and went into the shopping centre. This happened at 10h30 in the morning
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khaya90
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Apr 18, 2013
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fraud
There was a promotion happening in October 2012 where consultants who work for Telkom came to Absa life promoting the ADSL package. The consultants told us that once you signed up, you would not be charged for three months for the activation. Two months later, a tecnician was appointed to install the ADSL at my house, but was not done correctly. i called the telkom helpdesk to find out why they keep charging me for something that doesnt work, and no resolution was provided. Now i have been handed over to the attorneys to say i owe R1200 on an coount that never worked. who must pay for such services?
Iam bitterly dissapointed at this outcome and professionalism of how this has been handled without even finding what the issue is.
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