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Tidebuy.com

United States

Consumer reviews about Tidebuy.com

tidebuy
Dec 20, 2011

It looked great BUT... yes there is a big BUT

Dear Customer,
We are terribly sorry for the inconvenience you have experienced while shopping with us. Please post your full order number so that we can investigate your case further and offer solutions.

Regards
www.tidebuy.com

tidebuy
Dec 21, 2011

Don't order unless you don't mind receiving a cheap looking version of what you actually ordered

Dear Customer,
On behalf of tidebuy.com, I would like to apologize for the inconvenience you have experienced while shopping with us. We very much appreciate your feedback and comments as we are constantly trying to improve our products and service.
I encourage you and all other customers who have any issues with tidebuy.com to please contact me at [email protected]
Again, we are terribly sorry for the trouble.
Regards,
www.tidebuy.com

tidebuy
Dec 21, 2011

Please, stay away from these guys, don't repeat my mistake

Dear Customer,
On behalf of tidebuy.com, I would like to apologize for the inconvenience you have experienced while shopping with us. We very much appreciate your feedback and comments as we are constantly trying to improve our products and service.
I encourage you and all other customers who have any issues with tidebuy.com to please contact me at :[email protected]
Again, we are terribly sorry for the trouble.
Regards,
www.tidebuy.com

tidebuy
Dec 21, 2011

They take your money when you want customer service they ignore you

Dear Customer,
On behalf of tidebuy.com, I would like to apologize for the inconvenience you have experienced while shopping with us. We very much appreciate your feedback and comments as we are constantly trying to improve our products and service.
I encourage you and all other customers who have any issues with tidebuy.com to please contact me at [email protected]
Again, we are terribly sorry for the trouble.
Regards,
www.tidebuy.com

tidebuy
Dec 21, 2011

Do not trust this website, it is a waste of your money

Dear Customer,
On behalf of tidebuy.com, I would like to apologize for the inconvenience you have experienced while shopping with us. We very much appreciate your feedback and comments as we are constantly trying to improve our products and service.
I encourage you and all other customers who have any issues with tidebuy.com to please contact me at [email protected]
Again, we are terribly sorry for the trouble.
Regards,
www.tidebuy.com

Francesca Vilogron
Dec 28, 2011

Do not believe Tidebuy's return policy

Francesca Vilogrón to tidebuy, Carlos
show details 1:26 PM (0 minutes ago)

Sirs, I wrote this email 11 days ago and I do not have any reply from you. I look forward to hear from you as soon as possible, it is urgent to solve this problem in the following days.

Francesca Vilogrón
- Hide quoted text -


On Fri, Dec 16, 2011 at 4:18 PM, Francesca Vilogrón <fvilogron
Dear Sirs,

Thank you for your reply. I am not sure if you understand my complaint, what i want to do is return the merchandise that you send me, because the dresses are not even similar to the dresses you shown in your page, and of course the dresses i expected to receive. I'm totally dissatisfied with your products, it seems a case of false advertisting. My rights as a consumer are very clear in that aspect, and if Im not satify or feel that it is a fraud, I can get the total refund of my money as soon as i request it, as I´m doing now.

So please, i dont think its necessary to send you the pictures of the merchandise you sent me, You as a Costumer service department know prefectly the products you comercialize, (its thats simple as to take a look in the products you sell in your web and the merchandise you manufacture), it is not a problem of sizes or color as you mencioned in your e-mail, the problem, I repeat, is that I bought a product thinking that it will be the same as the picture you shown in your web, and what i get are dresses of third rate or less.

I understand this is not the first time you receive this kind of claims, In order to finish with tedious affair, I demand from your company give me back the money I paid, I consider it is very fair considering, besides all of I ve just mentioned, the fact that I had to buy other dresses for my wedding, So for me it was a double spend of money (not considering the shipping!), money that now I have to pay to my credit card.

I am completely sure your company, as same as me, wants to solve this problem inmediately and on the best terms. In that case, please let me know asap the way you are going to send me back my money and the adress where I have to send your merchandise.

Best regards,

Francesca Vilogrón Chiock

adeiring
Feb 2, 2012

Waste of money on a dress that cannot be worn

If you want to purchase dress on line. I want to recommend Peridress to you. It is my real experience. I have ordered one wedding gown and two bridesmaid dresses with Peridress. I am very pleased with all of the services put in these dresses, from exquisite tailoring to quick delivery. Now I have the package in my hands. I must say that they are so beautiful and no need to subject to any alteration. How superb the craftsmanship is! All beading details are just gorgeous! I have attached pictures I will definitely bordering from peridress again and recommending it to friends. I appreciate all staffs' great patience with this anxious bride. Just want to say Thank you to them.

adeiring
Feb 2, 2012

A 15 day processing time really means that 5 weeks later it still hasn't shipped

If you want to purchase dress on line. I want to recommend Peirdress to you.
It is my real experience from peridress.
I have ordered one wedding gown and two bridesmaid dresses with Peridress. I am very pleased with all of the services put in these dresses, from exquisite tailoring to quick delivery. Now I have the package in my hands. I must say that they are so beautiful and no need to subject to any alteration. How superb the craftsmanship is! All beading details are just gorgeous! I have attached pictures. I will definitely bordering from peridress again and recommending it to friends. I appreciate all staffs' great patience with this anxious bride.
Just want to say Thank you to Peridress. And hope you also can have a good experience from Peridress.

adeiring
Feb 2, 2012

I ordered a prom gown for my daughter's prom, and it doesn't look anything like the picture

If you want to purchase dress online, I want to recommend Peridress to you. It is my real experience from peridress.
I have ordered one wedding gown and two bridesmaid dresses with Peridress. I am very pleased with all of the services put in these dresses, from exquisite tailoring to quick delivery. Now I have the package in my hands. I must say that they are so beautiful and no need to subject to any alteration. How superb the craftsmanship is! All beading details are just gorgeous! I have attached pictures. I will definitely bordering from peridress again and recommending it to friends. I appreciate all staffs' great patience with this anxious bride.
It also have saved a lot of my money. Hahahahah
Thank you, Peridress.

adeiring
Feb 2, 2012

It has been the worst shopping experience ever

If you want to purchase dress on line, I really want to recommend Peridress to all of you. It is my real experience from peridress.
I have ordered one wedding gown and two bridesmaid dresses with Peridress. I am very pleased with all of the services put in these dresses, from exquisite tailoring to quick delivery. Now I have the package in my hands. I must say that they are so beautiful and no need to subject to any alteration. How superb the craftsmanship is! All beading details are just gorgeous! I will definitely bordering from peridress again and recommending it to friends. I appreciate all staffs' great patience with this anxious bride.
Once again, thank you, Peridress.

catlinena
Feb 3, 2012

Waste of money on a dress that cannot be worn

If you want to purchase dress on line, I want to recommend Peridress to you. I have had my wedding dress from Peridress. The dress is really an amazing and wonderful wedding dress.Thanks for all of their help and making it possible for me to have the dress of dreams I will recommend them to any of my friends which get married in the future.

gugi
Feb 8, 2012

Waste of money on a dress that cannot be worn

I want to warn all potential buyers on the site of TIDEBUY. I bought a wig for my wedding day. I took an advance of over two weeks so I can get it in time (according to their promise between 2-8 days delivery) wig came after dozens of emails only a month after the deadline. The product was not made proper, and extremely badly. Severely disappointed again after countless emails without any responds from their part. Finally i received a reply that they are willing to "compassion me" ... And give me a credit of $ 10 for the next time I'll buy there ... Completely ridiculous . I had paid nearly $ 300 the Wig worth for the garbage… maybe ten dollars. So please! If anyone thinking of buying there please run away like from fire burn from this site where people liars and never get close to the product you order. Thank you.

Your Mom Knows Best
Feb 8, 2012

The product was not made proper, and extremely badly

Maybe they didn't respond to your emails because they were all train wrecks like this complaint. What the hell are you trying to communicate?

jennywowa
Feb 14, 2012

If you value your time and money - stay away from that company

Hello. Happy valentine’s day. I want to recommend Peridress to you if you want to purchase dress on line. I ordered my wedding dress from Pridress. I received the intact package from Peridress in time! Totally one week before the promised data! I couldn’t be happier for it was a most stunning dress I have had! It fits me so well! Thanks for their excellent work put in my dress! Especially the experienced seamstress! The costume jacket matches the dress perfectly! It seems that I am the focus of the wedding banquet for the beautiful dress! Everyone was asking me where the dress from is! Recommendation was unnecessary to be done! Peridress is the Best! Thank you.

[email protected]
Feb 14, 2012

Dress arrived 3 sizes bigger than I ordered

stuff some donuts down your gullet and wait 3 months - you're sure to grow into it

Alison Kelly
Feb 15, 2012

Dress arrived 3 sizes bigger than I ordered

Hi, Jenety
If you want to purchase dress on line, I&#039;d like to recommend Peridress to you. I have a good experience from Peridress. I purchased my wedding dress from Peridress! The dress arrived here in time! I was totally satisfied with the exquisite cut silhouette, hand embroidery and good fabric!I will definitely be ordering from Peridress again and recommending it to friends. Their work in wedding dress should be appreciated greatly!

candiey
Feb 17, 2012

Dress arrived 3 sizes bigger than I ordered

Yes, Peridress is a good choice to purchase dress. I have a wedding dress of white simple style from Peridress! They made and sent it to me after promised days! It looks amazing! Very good fabric and exquisite seaming handwork! I am in love with it! Thanks for Peridress’s dress and their best price! In addition, their custom service is excellent.

Kate BKK
Feb 24, 2012

Please do not buy anything from them

I was pissed off too, i stupidly ordered more than 10 dresses from them. As i thought the price was so cheap as what it look on the website. up till now i still haven't received another 6dresses it more than 50days already. some dresses which arrived was not look the same as the dress on the website what i received was just look so ugly cheap, cheap material and many headaches along the way.

BETTER DONT BUY FROM TIDEBUY, so you wont be so headache like i do. pay for reasonable price than stupidly cheap and expect gorgeous look...no way only stupidly cheap look arrive..

Kate BKK
Feb 24, 2012

Do not trust this website, it is a waste of your money

I totally agree and feel the same way too all totally bad . i also paid more than USD900
I was pissed off too, i stupidly ordered more than 10 dresses from them. As i thought the price was so cheap as what it look on the website. up till now i still haven't received another 6dresses it more than 50days already. some dresses which arrived was not look the same as the dress on the website what i received was just look so ugly cheap, cheap material and many headaches along the way.

BETTER DONT BUY FROM TIDEBUY, so you wont be so headache like i do. pay for reasonable price than stupidly cheap and expect gorgeous look...no way only stupidly cheap look arrive..

mr dendalion
Feb 24, 2012

They take your money when you want customer service they ignore you

I have bought a dress from Tidebuy and to my surprise is not what i was expecting ... I have called them 4 times asking how to return the dress ... Answer'We will send you an email tomorrow' and today there is already the third tomorrow. just in case Tidebuy will read this the order # is153592 and the dress is roughly the way it is picture the adhesives are opening when you move and the waist area looks really bad comparing with the picture... So I still whait for that email hoping it will came in a timely manner considering the 15 day returning pollicy. I wish mot to deal with you Tidebuy.com

dearflyalley
Mar 31, 2012

bBAD SERVICE

I BOUGHT TWO DRESSES FOR MY SONS UP COMING WEDDING, NEITHER OF THEM FIT AND WASN'T WHAT I ORDERED. I HAVE NOT BEEN ABLE TO CONTACT THEM BOTH PHONE NUMBERS ARE BOGUS AND THEY WILL NOT RETURN MY E-MAILS. WHAT EVER YOU DO DO NOT BUY FROM THEM BECAUSE YOU WILL EAT IT.

erodriguez
Jun 19, 2012

Prom Dress

I ordered a dress from this company for my daughters prom which took them a month to ship, when we received the dress my daughter was so disappointed of the of the quality of the fabric that it was use to make not only that but also the thread that was holding the sequences were coming off leaving them on the floor as she tried it on. I emailed them to try to return the dress but now they are not even emailing me back anymore. They tell you that before you send the item back you will need an authorization number before shipping it, but they are ignoring my request now. Please avoid this company if you don't want to lose your money.

gateway
Aug 5, 2012

scam

Purchased a wedding dress from this company more than 4 month ago and still didn't receive it. It seems that I just wasted up to $130 - no reply on my messages and claims for a refund.

GinBlossom58
Feb 12, 2013

Never received order.

I had purchased two beautiful comforters. Both arrived to the U.S. but only one was delivered to me. I love the queen size comforter with the cream and burgundy roses which I received but what about the other??? It was a king size with black background and big, gorgeous purple & red roses- that was the first one I saw and fell in love with!!! I just checked your website and it says out of stock!!!! This is sooooo disappointing.... was anxiously waiting for it :((( Now what happens??? Will I still get it???
Anxiously awaiting your response....

antoinette kay
Oct 2, 2013

cant reach the number or get informatipn on my orde

Hi please I ordered and paid for a wedding gown 12 days ago and I have still not had a mail whether or not my order has been received or what is going on
Please kindly get back to me asap

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