TracFone |
| United States, Pennsylvania |
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Consumer reviews about TracFone |
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Dunnes_Hundchen
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Mar 9, 2012
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Service/Customer Service
Hi, this is JC with TracFone Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email address [email protected] . My colleagues and I can help you get the problem resolved right away. Please include your name, phone serial number or cell phone number. So you don’t have to retype this information, just copy your blog concern and email it to us.
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Dunnes_Hundchen
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Mar 9, 2012
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Service/Customer Service
Hi, this is JC with TracFone Wireless. I read your post and am sorry that you are having problems. Please send me your contact information to the following email address [email protected] . My colleagues and I can help you get the problem resolved right away. Please include your name, phone serial number or cell phone number. So you don’t have to retype this information, just copy your blog concern and email it to us.
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ray muscott
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Jul 4, 2014
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can't receive calls
After loosing my phone I purchased a new phone. Problems were immediately I could make calls but could receive calls intermittently. After 8 calls to your 1-800 number and after three hang ups, and me finding my old phone I decided to reactivate my old phone. I hope this solves problem. I have always liked my tracfone until this happened. I really hate the stonewalling practices of company's that engage in this practices. FYI this practices is just asking for class action law suits. I lost over 900 minutes when I said I lost my old phone. My old phone was between my truck seat so no one made calls on it.
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STEFFILOU
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Dec 16, 2019
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misinformation
I AM LIVID. I HAD A TRACFONE FOR YEARS. WAS HAPPY WITH IT. AROUND SEPT/OCT 2019 I READ ON A TRACFONE COMMENTARY THAT THE SERVER FOR TRACFONE WILL NOT BE AVAILABLE IN MY AREA AND I NEED TO GET A NEW PHONE. I KNOW I READ THIS. I READ IT AGAIN. I CALLED TRACFONE SERVICE AND THEY TOLD ME IT WAS TRUE, THAT BY 12/3/19 THAT TRACFONE (SERVER/SUPPLIER) WILL NOT BE IN THIS AREA OF NEW YORK. I CALLED BEST BUY, THEY AGREED. SO, WHEN I COULD AFFORD IT, WENT AND CHANGED PHONES COMPLETELY. GOT AN I-PHONE, STRUGGLED AND STRUGGLED WITH IT. SUPERSENITIVE-PICKED UP LETTERS WHEN TRYING TO TEXT AND KEPT HAVING TO GO BACK AND CORRECT EVERYTHING. CALLED THEM-THEY SAID TRY THIS OR THAT AND IT DIDNT WORK SO I TRASHED IT AND WENT TO JITTERBUG. LOVE IT. BUT-MY HUSBAND HAS TRACFONE AND I HAVE BEEN TELLING HIM HE HAS TO CHANGE-BUT--NO WHERE CAN I FIND THAT ARTICLE ABOUT THE SERVICE FOR TRACFONE THAT I HAD READ. THEY ARE NOW SAYING THAT ALL YOU NEED TO DO IS UPGRADE THE TRACFONE FROM A FLIP TO THE SMART PHONE2 AND YOU WILL WORK FINE. IS THIS TRUE???AFTER ALL I HAVE BEEN THRU AND I CHANGED FOR NOTHING??IT WAS WORDED WRONG AND SHOULD HAVE SAID UPGRADE YOUR TRACFONE?
I AM HAPPY WITH JITTERBUG--BUT DONT KNOW ABOUT MY HUSBAND -NEED TO SWITCH TOTALLY OR JUST WITH A TRACFONE?? I AM SO MAD, I COULD NEVER GO BACK TO TRACFONE.BUT I WANT TO SAVE HIM THE AGGRAVATION I WENT THRU, SO WHAT IS THE TRUTH???
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