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TradeKey.com

United States

Consumer reviews about TradeKey.com

TKFraudWatch
Jan 18, 2012

I strongly advise all internet users to stay away from this site

1 - Feedback for suppliers is shown on the their Trust Profile pages (if they have received any). Further inquiries can be made at TradeKey's Feedback department, which are responded to within 12 business hours, keeping in mind the number of queries being received per day. Responses may be delayed due to technical issues or repeat queries by the same buyer, thereby refreshing the inquiry on the queue and simply moving at the end of the line.

2 - Actually the number of Trust Points gained or deducted based on buyer feedback vary from 100 to 2000, depending on the level of satisfaction and transaction amounts. Furthermore, 3000 Trust Points are awarded to Premium Members if A) they have provided valid business registration documents and/or B) if they provide details of their corporate bank account. (Note: Corporate bank accounts must have company titles, not individual titles.) Other points may be earned based on number of years spent at TradeKey.com etc.

3 - TradeKey does not charge $500/year for GoldKey membership. Rather it does charge $519 for a SilverKey Membership. For more details, please check the link below:

http://www.tradekey.com/membership_silverkey.htm

4 - TradeKey prides itself on having one of the finest customer services representatives available to diligently pursue all customer concerns. A seperate division titled "FraudWatch" looks specifically after concerns related to fraudulent transactions. Evidence required such as email messages, chat log conversations, payment receipts etc are instrumental in building a case against any members found to be deliberately engaged in fraud using TradeKey platform. Buyers that do cooperate have successfully managed to have such members suspended and even received their products or a full refund.

(Note: TradeKey fully respects the information of its valuable members and at no point divulges any personal info to third parties, and ensures compliance within its personnel to protect all member information.)

TradeKey promotes & encourages a safe Trading Environment for both buyers & suppliers and provides all necessary assistance to any affected parties that file a dispute. If you wish to file a dispute, please do email us at [email protected].

bryan jones
Jan 23, 2012

I strongly advise all internet users to stay away from this site

total bs fraud watch does nothing

bryan jones
Jan 23, 2012

I strongly advise all internet users to stay away from this site

fraudkey is useless they wont do anything!!

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