Log inRegister
Add a Review

Turbotax - Intuit

United States, North Carolina

Consumer reviews about Turbotax - Intuit

Paul Vance
Jan 24, 2012

Misleading Charges

Why don't youcontact them and ask for an explanation of the charges and then come back and post their response for ypur fellow consumers.

wifi8827
Jan 24, 2012

Misleading Charges

all the fees are clearly stated on their website:

http://turbotax.intuit.com/personal-taxes/compare.jsp


The $19.95 was for your state filing. Turbotax charges a fee regardless of the form you choose to file a state retrurn.

From their website: "Additional fees apply for efiling state returns ($19.95)."


next year when you do your federal taxes, I would recommend using the Freefile fillable forms recommended by the IRS. I have used them for several years and it is 100% free and you get your refund within a couple weeks.

https://www.freefilefillableforms.com/FFA/Gateway/FED.htm


as far as your state taxes, most companies charge extra for e-filing those. Depending on your state, you may qualify for free e-filing. You would need to check your state's department of revenue website for more information on that.

1d1073rr0r
Jan 28, 2012

Misleading Charges

When you need to file a state it costs extra money.

Thetruth0101001
Mar 8, 2012

Misleading Charges

The $19.95 fee is for the basic package. I'm getting charged $36.95 to file my state taxes with turbo tax, and I go through this every year. Somewhere along the line you selected that you want to file using their basic package which is not their free package. Once you select that they make it extremely difficult to deselect it, "every year."

Add a Review about Turbotax - Intuit

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username