TWX*MAGAZINE ORDER 800-773-3142 NY |
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Consumer reviews about TWX*MAGAZINE ORDER 800-773-3142 NY |
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Traciet24
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Jan 4, 2012
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Fradulent Credit Card Charges
Yes. I was charge $71. Do not know how they received my credit card number. I called the number kept pressing 0 to cancel and my money will be refunded withing 72 hours.
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Jan Ford
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Jan 4, 2012
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Fradulent Credit Card Charges
Just call your credit card company and dispute the charge! I have received my $39 back. Evidently, I answered a survey and didn't realize that I signed up for the magazine, SOUTHERN LIVING.
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Mary_Ypsi
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Jan 13, 2012
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Fradulent Credit Card Charges
I disputed those TWX charges as well.
I went directly through the magazine's site to try and cancel it, and it actually tipped me off to this company that is in charge of it all: SYNAPSE GROUP INC.
http://www.synapsegroupinc.com/
Their personal statement is A JOKE. Not convenient at all, so displeased:
"*Continuous Service
In 1999, Synapse was awarded a patent for a brand new kind of magazine subscription model, a model that eliminates the inefficiencies and inconveniences of the traditional model, and replaces it with a solution that meets the needs of today's harried consumer. Today, tens of millions of subscribers enjoy the simplicity and superior experience of continuous service."
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tbta
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Mar 7, 2012
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Fradulent Credit Card Charges
The same thing happened to me because of Loehmann's. I cancelled the subscriptions first from https://www.magcustomerservice.com/ . Then I called (800) 321-6247. Instead of using their options, I kept pressing 0 until I got a live operator. I gave him my last name and street address, then first name and city/state. He "accessed my account" and I told him I never wanted the magazines. He said that he saw that I cancelled future billings already from the website, but asked me if I'd like to refund the whole order. I said yes, and he said that I should see a refund within 2-3 days. It seemed like he was used to this situation and was expecting the whole thing. I better get my refund.
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