Log inRegister
Add a Review

UBER Eats, Dubai

United Arab Emirates

Consumer reviews about UBER Eats, Dubai

MGaggle
Jun 24, 2019

Unhygeinic food delivery standards

Recently I ordered a double meal from McDonald’s Dubai through UBER Eats app. When the order arrived I was shocked to find out that the Uber delivery guy drank the juice and refilled it by mixing water. Since I had ordered two meals, the difference in taste and looks between the juices were apparently visible. Accordingly, I raised a complaint on hygienic grounds claiming that the problem was due to the driver misusing customers food. However, UBER response was appalling. They were in denial mode and failed to take up responsibility.They consistently replied with a standard message in which they denied any wrong doing from their end and put the responsibility on the restaurant. Although I made it very clear that, the issue happened during delivery, but their reply was standard and repeatedly copied and pasted.


Even though I did not ask for a refund or resending the order again, I only wanted them to accept responsibility and review the existing process as the issue was on hygienic grounds. But to no avail. Seems like a substandard organization with cheap mentality.Strictly avoid it please

Add a Review about UBER Eats, Dubai

    Review Title
    Country
    City (optional)
    Address (optional)
    Phone (optional)
    Website (optional)http://
    Review text
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username