US Airways |
| United States, North Carolina |
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Consumer reviews about US Airways |
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Anti-SEO
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Mar 22, 2012
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Customer Service
"My previous airline would have never charged me any flight change fees and I would not have paid any fare differences"
All airlines do what you describe...
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popecd
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Apr 1, 2012
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Customer Service
Airlines may charge fees but they are NOT the same fees and is not carried out with the same disdain US Airways employees seem to have for passengers doing business with them. Check out their FB site and you'll see a long list of complaints that far exceeds any other social media site. The airline industry in general has service problems but US Airways is notorious for being particularly unhelpful. I have also had poor service experiences with US Airways and take every opportunity to communicate that to others. I also recommend that individuals file a complaint with the US Dept of Transportation. They have an Aviation Consumer Protection Division where you can make a formal complaint, even for poor service.Here's the link: http://airconsumer.dot.gov/problems.htm
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Anti-SEO
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Apr 2, 2012
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Customer Service
"Check out their FB site and you'll see a long list of complaints that far exceeds any other social media site."
Multiple instances of ill-informed opinions do not validate this.
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