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USA Discounters

United States

Consumer reviews about USA Discounters

LMV0998
Feb 17, 2012

Terrible experience

This place is horrible and will never deal with them again, I understand about bad credit and second chances, but this company needs employees who are capable of managing customers accounts. My bank account was charged double, then they took a payment out on the last day of the month, when I authorized the 4th of the month and told me it was due to insufficent funds, which was a lie, when confronted with the customer service rep with the lie, I was told they sent me a email about the date change, another lie. They messed up my account and then proceeded to harass me about being late the next month, while I was trying to figure out with my bank what was happening with me account. The people are rude when they call, the person was so rude to one of my co-workers, and that's when I felt they had went overboard, I sent them a letter and told them not to call my job and they were no longer authorized to take funds out of my account. The payment was late not because of me but because of the person handling my account processing my payment on the wrong dates and then charging me a double payment. I will never recommend this company.

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