Vizio |
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Consumer reviews about Vizio |
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TAKEN BYVIZIO
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Dec 19, 2011
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Defective product, poor customer service!
the WORST customer service I have ever received from any company. Never again will I puyrchase a VIZIO TV and I will go on every website to warn everyone I can what a terrible company this is to deal with
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jtpenno
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Dec 30, 2011
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Defective product, poor customer service!
first of all vizios warranty should cover the remote and after a year you call "new" the warranty company that sam's sells. After 90 days it has nothing to do with sams- which is at least 60 days longer than anybody else. Sams does not repair anything- this person is clueless - but would have given their money back within 90 days. Every company has a problem with a tv or remote here or there and vizio has less than most. In consumers report magazine dec 2009 vizio was tied for second least repairs with samsung .sharp, and toshiba, Jvc being number one, and sony in third behind these 5 companies. There are many remotes that work with vizio- you have to read the package and make sure it works with vizio, like you do buying a universal for any brand tv. It bothers me when uneducated people start blaming a store when it just sells the product you want. The manufacturer made the bad remote not sams. And I deal with vizio regularly and I know they would have taken care of the problem if you were a reasonable human being.
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south ga 319
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Feb 20, 2012
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defective blu ray player
I purchased Vizio blu ray/dvd player with streaming netflix etc. 3 months ago and it stopped working yesterday. I couldn't even get it to turn off without unplugging it. I am returning this product as soon as I find my receipt and will exchange for better quality player!
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MJW1
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Mar 30, 2012
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Worst douche bag ever
I wish I read these customer service comments before I bought a Vizio. I kept thinking the problems was the cable co. but when we isolated it to the Vizio TV, I went through telephone-guided repairs, a repairman in person and then finally a replacement. The replacement they sent was a refurbished TV that had sound but no picture. I called in and they were going to send a new TV to me but needed to place a second hold on my credit card. The rep said the card was denied and I should fix my credit and call back. When I called the cc company, the hold was placed on the card. Calling Vizio back they wanted to place a third hold on my card in order to send out a new TV. What's wrong with this picture?
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jobless
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Jun 3, 2012
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their TVs are really bad
We had a VIZIO TV and it died one week after warranty. The repair man said it has to be thrown away. My daughter bought one as well and she had the same. Beware!
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tndr11
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Nov 16, 2012
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unreliable
I bought a wi-fi device from this company and also made a contract with them for the connection services. they sold me damaged device and refused me to exchange it. when I tried to cancel their services they wanted to overcharge me for it. Be careful, this company is unreliable!
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