Wells Fargo |
| United States, Maryland |
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Consumer reviews about Wells Fargo |
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luvmyjcub
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Jan 7, 2012
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Loan Modification
I am in a similar situation withe Wells Fargo but I was on a repayment plan for theree monthes prior to discussing loan modification. On thee second payment of my repayment plan theere was a clerical error on theeir part causing my account to come back "invalid". When I noticed thee payment didn't go therough, I called to see what happened. Apparently thee employee transcribing thee information missed one double digit. It has been a monthe now in which I call every day to follow up on a work order theat has supposedly been put in on four occasions and every time I call I get a different story and notheing has been done! This was THEIR error!! I was even told theat one person has thee autheority to override thee system and return me to thee payment plan so I spent over a week trying to track theat person down. When I finally got theat employee to call me back he tells me he is not only NOT a manager but theat he has only been withe Wells Fargo for four weeks! I have spoken to at least 35 different representatives in several different departments and nobody ever has any idea what I am talking about when I tell theem what happened during thee previous call on thee previous day!! Meanwhile, I have received an "acceleration letter" and am headed toward foreclosure if I don't pay thee full balance by thee 15the of January. This run around is absolutely ludicrous and I can't believe theey can get away withe it!! So frustrating!
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tgrussell
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Jan 7, 2012
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Loan Modification
My family and I are going through the exact same thing with Wells Fargo. My Home Preservation Spclst. wont even return my phone calls or emails.Now I am getting foreclosure notices. I am scared, confused and have no idea what direction to turn.
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Nita Reed
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Jan 8, 2012
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Loan Modification
I am so sorry that you are going thru this. For 4 years Wells Fargo had put me thru the same thing. I had contacted a group called HOPE. It is nation wide. If you havent already please contact them ! I also contacted Gov. Martin OMalley`s office thru the internet. Not a letter ! Their office made a call to Wells Fargo and even though it took another year I have saved my home. My credit is ruined, I owe much more on my mortgage than I did when I started. They would keep me on the forebarence plan when that program is for those who may have money in an IRA, savings or looking to to come into money in the near future. So 3 yrs they had me paying a lower amount but the left over was adding up and the next thing I knew I owed 15, 000.00 that was added to my loan amount. In any case PLEASE contact the HOPE program and do not give up. Also try to either call or send a letter to the President`s Office of Wells Fargo. It is another department that took over my process of keeping my home. And know that you are NOT alone ! Your story is mine all over again. And many others! Please contact the HOPE program ! Great luck !
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DSC007
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Jan 15, 2012
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Loan Modification
Could you take a moment and put the addresses where you sent your complaints to so others can too. Evidently they the government is playing dumb to the reality of how the banks are screwing over people or they JUST DON'T CARE! I live in Maryland also, Wells Fargo worked me over so now I have lost my home of 25 years, my wife and son left and meanwhile Wells Fargo executives are rubbing their greedy little hands together and laughing when they receive their bonus checks. Yet the government is letting all the banks screw people over and over again.
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sddouglass
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Feb 12, 2012
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Loan Modification
I have been trying to make a payment since Thursday and the site has been down. I am not paying 15 dollars to pay by phone. They are nuts.
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duane1993
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Dec 3, 2012
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Loan Modification
I requested a loan modification back in October. I sent my home preservation specialist all the necessary documents and received a letter stating, they received all my documents and no additional documents was needed at the time. I stayed in constant contact with my specialist on the status of the modification. Approximately 3 weeks ago I received a call stating my loan modification was denied because I didn't fax documents to them, which is a out right lie. I've been trying to reach the home preservation specialist for the last 3 weeks and she has not had the respect to return my calls which is very rude. I did my part in submitting my documents and am still facing foreclosure because Wells Fargo is playing games and not doing what they suppose to be doing, and I'm facing being a single parent and loosing my home.
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